Hello!
I had a user call me and tell me that she was having an issue where she received calls that were not showing up in her call history....
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9608 Call History
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L100 series headsets always muted on RJ9 SR connection to J-series or 96xx phones
Trying to get the new L129 / L139 headsets to work with 9608 or J169 / J179 phones with the quick-release connector and a QR-to-RJ9 adapter. I can press...
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9608 Phones break time button?
Our call center has an issue since we've went to Avaya regarding the IPOCC and break time. They wait until the very last minute before jumping up to...
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One IP Extension Quiet for External Calls
Hello all,
We recently had a new AVAYA IP Office phone system installed in our office.
All seems good so far, apart from one...
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Show Two Message Waiting Indicators
Good Afternoon Everyone,
This will refer to the Avaya 9608 IP station and deskset.
I have a team of staff who are used to the functionality...
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Sound in headset and receiver simultaneously on 9608 IP phone
Hi all,
Is it possible to hear the caller in the headset and in the receiver simultaneously?
We would need this in order for new people,...
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9608 VPN, can be shared?
We have remote agents that use a 9608 ip phone which is establishing a vpn connection to our firewall at the head office where the IPO is sitting at....
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Change Outside line access code on 9608 H.323
Hi,
I have a problem with the 9608 phones; I want to change the outside line access code because for default the phone bring “9” and I want...
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