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Old 02-22-2012, 12:38 PM
pccavaya pccavaya is offline
Join Date: Feb 2012
Location: Pensacola
Posts: 8
pccavaya has 10 reputation points
Post Unable to create CCMM user

When I create an agent, I create a CCT agent, but it doesn't create the user on the CCMM. Without the agent in the CCMM, they cannot do email, chat, ect. I tried deleting the user and adding them again to the CCMA, and CCT, but the agent isn't create in the CCMM. Am I missing a step? I have done this before and it worked. Thanks for your help.
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