User Interface for Reporting Error
Hi,
I have IPOCC 9.1 running. On one specific Supervisor PC i'm getting an error when trying to access Contact Detail reports or Historical Reports.
A message appears:
Unknown Host
Description: Unable to locate the server named "IPOCCSERVER" -- the server does not have a DNS entry. Perhaps there is a misspelling in the server name o the server no longer exists.
This UI was working until a week ago. All other PCs are working as they should.
The HOSTNAME was configured in the HOST file on the PC.
I've uninstalled, rebooted and installed again a couple of times and it's the same outcome.
I understand that this is a PC specific error. I would like to know where to look.
Antivirus, firewall and everything else has been disabled. So I believe there must be something else that's preventing the UI to communicate to the IPOCCSERVER.
Any ideas where I might look for a solution?
I have IPOCC 9.1 running. On one specific Supervisor PC i'm getting an error when trying to access Contact Detail reports or Historical Reports.
A message appears:
Unknown Host
Description: Unable to locate the server named "IPOCCSERVER" -- the server does not have a DNS entry. Perhaps there is a misspelling in the server name o the server no longer exists.
This UI was working until a week ago. All other PCs are working as they should.
The HOSTNAME was configured in the HOST file on the PC.
I've uninstalled, rebooted and installed again a couple of times and it's the same outcome.
I understand that this is a PC specific error. I would like to know where to look.
Antivirus, firewall and everything else has been disabled. So I believe there must be something else that's preventing the UI to communicate to the IPOCCSERVER.
Any ideas where I might look for a solution?
.
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