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Old 03-07-2017, 09:06 AM
evargh evargh is offline
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Default Static noise when dialing a topic

We have installed IPOCC R10 and IPO Server Edition. When we call a topic we hear static noise instead of announcement.

we confirmed .wav file format and everything seems normal.

Any help is highly appreciated!
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Old 03-07-2017, 08:35 PM
ldoshi ldoshi is offline
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Please raise a support ticket for quick analysis.
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Old 03-08-2017, 12:49 AM
evargh evargh is offline
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Smile issue resolved

Thanks for your response. Issue got resolved by changing transport type protocol TLS to tcp and PBXSignalPort port 5061 to 5060 and SRTP to false... on CHAP properties..

seems 5061 was blocked?
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announcement not playing, ipocc, noise

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