javax.telephony.callcenter
Interface ACDAddressListener

All Superinterfaces:

AddressListener, java.util.EventListener

public interface ACDAddressListener

extends AddressListener

The ACDAddressListener interface reports all changes that happen to the ACDAddress object. This interface extends the AddressListener interface.

Since:

1.4

See Also:

Address, AddressListener, ACDAddressEvent

Method Summary

void	acdAddressBusy(ACDAddressEvent event) The acdAddressBusy method is called to report that the state of an Agent associated with the ACDAddress object has changed to Agent.BUSY.
void	acdAddressLoggedOff(ACDAddressEvent event) The acdAddressLoggedOff method is called to report that the state of an Agent associated with the ACDAddress object has changed to Agent.LOG_OFF.
void	acdAddressLoggedOn(ACDAddressEvent event) The acdAddressLoggedOn method is called to report that the state of an Agent associated with the ACDAddress object has changed to Agent.LOG_ON.
void	acdAddressNotReady(ACDAddressEvent event) The acdAddressNotReady method is called to report that the state of an Agent associated with the ACDAddress object has changed to Agent.NOT_READY.
void	acdAddressReady(ACDAddressEvent event) The acdAddressReady method is called to report that the state of an Agent associated with the ACDAddress object has changed to Agent.READY.
void	acdAddressUnknown(ACDAddressEvent event) The acdAddressUnknown method is called to report that the state of an Agent associated with the ACDAddress object has changed to Agent.UNKNOWN.
void	acdAddressWorkNotReady(ACDAddressEvent event) The acdAddressWorkNotReady method is called to report that the state of an Agent associated with the ACDAddress object has changed to Agent.WORK_NOT_READY.
void	acdAddressWorkReady(ACDAddressEvent event) The acdAddressWorkReady method is called to report that the state of an Agent associated with the ACDAddress object has changed to Agent.WORK_READY.

Methods inherited from interface javax.telephony.AddressListener

addressListenerEnded

Method Detail

acdAddressBusy

public void acdAddressBusy(ACDAddressEvent event)

The acdAddressBusy method is called to report that the state of an Agent associated with the ACDAddress object has changed to Agent.BUSY.

Parameters:

event - An ACDAddressEvent with eventID ACDAddressEvent.ACD_ADDRESS_BUSY.

See Also:

ACDAddressEvent.ACD_ADDRESS_BUSY

acdAddressLoggedOff

public void acdAddressLoggedOff(ACDAddressEvent event)

The acdAddressLoggedOff method is called to report that the state of an Agent associated with the ACDAddress object has changed to Agent.LOG_OFF.

Parameters:

event - An ACDAddressEvent with eventID ACDAddressEvent.ACD_ADDRESS_LOGGED_OFF.

See Also:

ACDAddressEvent.ACD_ADDRESS_LOGGED_OFF

acdAddressLoggedOn

public void acdAddressLoggedOn(ACDAddressEvent event)

The acdAddressLoggedOn method is called to report that the state of an Agent associated with the ACDAddress object has changed to Agent.LOG_ON.

Parameters:

event - An ACDAddressEvent with eventID ACDAddressEvent.ACD_ADDRESS_LOGGED_ON.

See Also:

ACDAddressEvent.ACD_ADDRESS_LOGGED_ON

acdAddressNotReady

public void acdAddressNotReady(ACDAddressEvent event)

The acdAddressNotReady method is called to report that the state of an Agent associated with the ACDAddress object has changed to Agent.NOT_READY.

Parameters:

event - An ACDAddressEvent with eventID ACDAddressEvent.ACD_ADDRESS_NOT_READY.

See Also:

ACDAddressEvent.ACD_ADDRESS_NOT_READY

acdAddressReady

public void acdAddressReady(ACDAddressEvent event)

The acdAddressReady method is called to report that the state of an Agent associated with the ACDAddress object has changed to Agent.READY.

Parameters:

event - An ACDAddressEvent with eventID ACDAddressEvent.ACD_ADDRESS_READY.

See Also:

ACDAddressEvent.ACD_ADDRESS_READY

acdAddressUnknown

public void acdAddressUnknown(ACDAddressEvent event)

The acdAddressUnknown method is called to report that the state of an Agent associated with the ACDAddress object has changed to Agent.UNKNOWN.

Parameters:

event - An ACDAddressEvent with eventID ACDAddressEvent.ACD_ADDRESS_UNKNOWN.

See Also:

ACDAddressEvent.ACD_ADDRESS_UNKNOWN

acdAddressWorkNotReady

public void acdAddressWorkNotReady(ACDAddressEvent event)

The acdAddressWorkNotReady method is called to report that the state of an Agent associated with the ACDAddress object has changed to Agent.WORK_NOT_READY.

Parameters:

event - An ACDAddressEvent with eventID ACDAddressEvent.ACD_ADDRESS_WORK_NOT_READY.

See Also:

ACDAddressEvent.ACD_ADDRESS_WORK_NOT_READY

acdAddressWorkReady

public void acdAddressWorkReady(ACDAddressEvent event)

The acdAddressWorkReady method is called to report that the state of an Agent associated with the ACDAddress object has changed to Agent.WORK_READY.

Parameters:

event - An ACDAddressEvent with eventID ACDAddressEvent.ACD_ADDRESS_WORK_READY.

See Also:

ACDAddressEvent.ACD_ADDRESS_WORK_READY