javax.telephony.callcenter.events
Interface CallCentConnEv

All Superinterfaces:

CallCentCallEv, CallCentEv, CallEv, ConnEv, Ev

All Known Subinterfaces:

CallCentConnInProgressEv

public interface CallCentConnEv

extends CallCentCallEv, ConnEv

The CallCentConnEv is the base event interface for all call center Connection events. Each Connection-related event in this package must extend this interface. This interface extends both the ConnEv interface and the CallCentCallEv interface. Events which extend this interface are reported via the CallCenterCallObserver interface.

Currently, this package defines the CallCentConnInProgressEv event interface which extends the core event to provide additional call center-related information when the Connection moves into this state.

Avaya is providing its backward-compatible Observer model implementation in this release; in the specification this interface is deprecated as of JTAPI 1.4, replaced by CallCenterConnectionEvent

See Also:

CallCenterCallObserver, CallCentConnInProgressEv

Field Summary

Fields inherited from interface javax.telephony.callcenter.events.CallCentEv

CAUSE_NO_AVAILABLE_AGENTS

Fields inherited from interface javax.telephony.events.Ev

CAUSE_CALL_CANCELLED, CAUSE_DEST_NOT_OBTAINABLE, CAUSE_INCOMPATIBLE_DESTINATION, CAUSE_LOCKOUT, CAUSE_NETWORK_CONGESTION, CAUSE_NETWORK_NOT_OBTAINABLE, CAUSE_NEW_CALL, CAUSE_NORMAL, CAUSE_RESOURCES_NOT_AVAILABLE, CAUSE_SNAPSHOT, CAUSE_UNKNOWN, META_CALL_ADDITIONAL_PARTY, META_CALL_ENDING, META_CALL_MERGING, META_CALL_PROGRESS, META_CALL_REMOVING_PARTY, META_CALL_STARTING, META_CALL_TRANSFERRING, META_SNAPSHOT, META_UNKNOWN

Methods inherited from interface javax.telephony.callcenter.events.CallCentCallEv

getCalledAddress, getCallingAddress, getCallingTerminal, getLastRedirectedAddress, getTrunks

Methods inherited from interface javax.telephony.callcenter.events.CallCentEv

getCallCenterCause

Methods inherited from interface javax.telephony.events.Ev

getCause, getID, getMetaCode, getObserved, isNewMetaEvent

Methods inherited from interface javax.telephony.events.CallEv

getCall

Methods inherited from interface javax.telephony.events.ConnEv

getConnection