javax.telephony.callcenter.events
Interface CallCentTrunkEv

All Superinterfaces:

CallCentCallEv, CallCentEv, CallEv, Ev

All Known Subinterfaces:

CallCentTrunkInvalidEv, CallCentTrunkValidEv

public interface CallCentTrunkEv

extends CallCentCallEv

The CallCentTrunkEv interface is the base event interface for all CallCenterTrunk-related events in the call center package. Every CallCenterTrunk-related event must extend this interface. This event extends the CallCentCallEv interface and all events which extend this interface are reported via the CallCenterCallObserver interface.

This interface contains a single method, getTrunk(), which returns the CallCenterTrunk associated with this event.

The call center package defines two event interfaces which extends this interface. They are the CallCentTrunkValidEv interface and the CallCentTrunkInvalidEv interface. These interfaces report a state change in the CallCenterTrunk.

Avaya is providing its backward-compatible Observer model implementation in this release; in the specification this interface is deprecated as of JTAPI 1.4, replaced by CallCenterTrunkEvent

See Also:

Call, CallObserver, CallCenterCallObserver, CallCenterTrunk, CallCentCallEv, CallCentTrunkValidEv, CallCentTrunkInvalidEv

Field Summary

Fields inherited from interface javax.telephony.callcenter.events.CallCentEv

CAUSE_NO_AVAILABLE_AGENTS

Fields inherited from interface javax.telephony.events.Ev

CAUSE_CALL_CANCELLED, CAUSE_DEST_NOT_OBTAINABLE, CAUSE_INCOMPATIBLE_DESTINATION, CAUSE_LOCKOUT, CAUSE_NETWORK_CONGESTION, CAUSE_NETWORK_NOT_OBTAINABLE, CAUSE_NEW_CALL, CAUSE_NORMAL, CAUSE_RESOURCES_NOT_AVAILABLE, CAUSE_SNAPSHOT, CAUSE_UNKNOWN, META_CALL_ADDITIONAL_PARTY, META_CALL_ENDING, META_CALL_MERGING, META_CALL_PROGRESS, META_CALL_REMOVING_PARTY, META_CALL_STARTING, META_CALL_TRANSFERRING, META_SNAPSHOT, META_UNKNOWN

Method Summary

CallCenterTrunk

getTrunk() Returns the CallCenterTrunk associated with this event.

Methods inherited from interface javax.telephony.callcenter.events.CallCentCallEv

getCalledAddress, getCallingAddress, getCallingTerminal, getLastRedirectedAddress, getTrunks

Methods inherited from interface javax.telephony.callcenter.events.CallCentEv

getCallCenterCause

Methods inherited from interface javax.telephony.events.Ev

getCause, getID, getMetaCode, getObserved, isNewMetaEvent

Methods inherited from interface javax.telephony.events.CallEv

getCall

Method Detail

getTrunk

public CallCenterTrunk getTrunk()

Returns the CallCenterTrunk associated with this event.

Returns:

The associated CallCenterTrunk.