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Hardware installation

If you purchased an Avaya IR system that includes hardware and software, the hardware components are usually installed by an Avaya service technician or third-party service provider as part of the product maintenance agreement.

If you purchased a software-only system, you are responsible for obtaining the hardware components and either installing the hardware platform or arranging for installation by an Avaya service technician or third-party service provider. For information about the recommended hardware platform, see Hardware requirements.

The Avaya IR platform (Sun Blade 150) must be installed on a local area network (LAN) and have connectivity to a telephony network with which the system will interact. Telephony connectivity can be provided by digital trunks (either T1 or E1) from a telecommunications switch. If the Avaya IR solution uses Voice over IP (VoIP), the LAN provides the telephony connectivity to the switch.

In This Section

Hardware requirements

Installing the Sun Blade 150

Installing telephony cards

Connecting the platform

Installing the modem

Configuring the modem

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