As part of the process of troubleshooting system
problems, you can verify system installation to confirm that the system's
primary software packages have been properly installed. The system
information is displayed on the Verify System Install-System Verification
page.
The Verify System Installation - System Verification page confirms
that the system's primary software packages are properly installed
and verifies that a complete version of each application-specific
package exists on the system. The system takes a few minutes to perform
a series of background checks on the system software. The contents
of each installed executable or help file, but not data files, are
checked to verify they were unchanged during the lifetime of the system.
Each of the primary software packages installed on the system is listed.
Exceptions are noted in the output of this command.
System Configuration and Status Verify System Installation
The system takes a few minutes to perform
a series of background checks on the system software and then displays
the results on the Verify System Install-System
Verification page. Each of the primary software packages installed
on your system is listed.
Click Return to Main to return to the Administration main
menu.
Verifying
System Status
The Verify System Status-System Verification
page displays the following information based on your system configuration
on the INTUITY AUDIX:
Click Return to Main to return to the Administration main
menu.
Interpreting
the Results of System Status
The INTUITY AUDIX is made up of many individual
software modules. When you access the System Status page, the system
requests each module to report on its status. The System
Status by Module table contains the modules and explanations of
related information displayed in the page. Depending on the features
you purchased, the modules that you see on the System Status page
can vary from those in the table
Voice Ports and Speech Storage
Status
The voice system (vs) module summarizes voice
port and speech storage information. The System
Status for Voice Ports and Speech Storage table describes this
summary information in more detail.
Viewing Installed Hardware
You can view the Installed Hardware on the
System Evaluation page which lists the following types of hardware
currently installed on the system:
Click Return to Main to return to the Administration main
menu.
Verifying
Customer Options
The INTUITY AUDIX system has a variety of customer
options features. You can verify that an optional feature is enabled
(turned on) for your system by checking its status on the Customer Options
page.
Note: Only certified Avaya personnel can use this page
to change feature options.
Click Return to Main to return to the Administration
main menu.
Monitoring
Voice Channels in real time
The INTUITY AUDIX system automatically updates
the status information provided by the Voice Channel Monitor report.
The default setting for the refresh rate is 5 seconds. You can adjust
this interval from 1 to 30 seconds while viewing the Voice Channel
Monitor.
Click Return to Main to return to the Administration main
menu.
Shortening the refresh rate consumes more system resources and
could adversely affect system performance. Monitor your system
after changing this interval to ensure that the system is performing
well.
Verifying Text-to-Speech
Text-to-Speech (TTS) conversion is an optional
feature that enables users who access their AUDIX mailboxes with the
telephone to listen to a voiced rendering of email and Message Manager
messages.
Accessing
Text-to-Speech Parameters
The TTS session default is:
headers_and_bodies — the entire text component
of the message is voiced.
If a fax or file attachment is included in a
message, that component is not voiced. The subscriber hears only summary
information regarding the number of pages in the fax or the size of
the attached file. Fax components are also summarized regarding the
number of pages contained in the fax.
