How to process Internet sessions
Purpose
The following information details how an agent handles various types of Internet sessions.
Audience
This information is intended as an overview for anyone who needs to know how various types of sessions are handled by the system and how they appear to the customer and to the agent.
Contents
This section contains information about the following:
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Copyright © 2001 Avaya Inc. All rights reserved. Modified: March 19, 2001 |
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