Archive message records 

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Why archive message records?

The size of the active message database is eventually limited by the available storage capacity of the system, and excessively large databases can have a harmful impact on system performance. Because of these factors, you should monitor the size of your database and periodically create an archive of message records.

Planning

You can perform an archive operation at any time by using the simple graphical user interface provided by the messaging software for this purpose.

1. From theWindows NT desktop, click on the Start button and select Start->Avaya Message Care->MCArchive.

   Result:
   

   The Message Care � Archive Utility window appears.

2. Enter your archiving criteria (number of days messages have been closed, blocked, and failed), and then click on the Archive button to start the archiving process.

   The archive utility will display the number of messages that have been successfully archived while the archive is in progress.

To perform an archive using the command line, do the following:

1. Open the MS-DOS Command Prompt window.

2. Navigate to the \bin directory under Program Files\MessageCare.

3. Type the following command: mcarchive /i <# of days>

   If you do not enter the /i variable, then the Archive Utility window appears.

   # of days = the number of days for which you are archiving closed, blocked, and failed messages.

   For example, c:\>Program Files\MessageCare\bin>mcarchive /i 7

Post archive tasks

After an archive is completed, perform the following post-archive tasks:

1. Examine the Windows NT Event Log to ensure that no errors have occured due to the MCArchive application.

2. Examine the warchive.txt file under the logs folder of the messaging software's installation directory and also examine the Windows NT Event Log to ensure that no errors have occured due to the MCArchive application.

3. The archiving process generates many database activities which are logged in the transaction log.

   Reclaim disk space on the SQL Server's transaction log for the MCMessages database by doing the following:

   1. Double-click MCMessages under Databases in SQL Server Enterprise Manager.

   2. Select the General tab.

   3. From the General tab, click on truncate transaction log located in the shaded Backup frame.

Canceling the archiving process when using the Archive Uitility window

You can cancel an archive procedure at any time after it has been initiated by clicking on the Cancel button. However, if you decide to terminate the process before all of the messages have been archived, be aware that the sequence in which messages are archived depends only on their storage location on the disk drive used for the active messages database. Therefore, cancelling an archive procedure after only a portion of the messages have been stored in the archive database does not mean that those messages archived before cancelling comprise the oldest records.

Important!

If you are using the command line interface and end the archive process through the Task Manager, then successful archive completion is not guaranteed.