Message reports 

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Purpose

The purpose of this section is to provide information about message reports.

Contents

The following areas provide information about message reports:

• Introduction to message reports

• Objective Report

• Closure Code Report

• Mailbox Report

• Messages Arrived Monthly Report

• Agents Correspondence Report

• Real Time Snap-Shot Report

• Supervisory search

Audience

This information is intended for system administrators, contact center supervisors, or anyone involved in setting up reports or maintaining database items.

   

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Copyright © 2001 Avaya Inc. All rights reserved. Modified: March 19, 2001