VoIP alarms and messages report events related to VoIP operations. When troubleshooting problems with packet connectivity, the components of concern are the:
Troubleshooting of the VoIP subsystem is based on events and alarms. If a VOIP_ENABLED_CALL_PROC event appears in the Message Log Report, and is not followed by any other events or alarms from the VoIP subsystem, then the VoIP subsystem is operating correctly. All other VoIP events and alarms result from a problem with the VoIP subsystem, or its connection to the IP network. Events and alarms identify the problem and explain what triggered the event or alarm. The topics in this section provide further information, including repair procedures.