Overview of the installation process

The process of installing the Avaya IR system includes the following basic steps. See the referenced topics for detailed information on each step.

1. Unpack and install the hardware platform. See Installing the hardware platform.
2. Unpack and install the telephony cards. This step is required if your system uses digital telephony (such as T1, E1, or ISDN). See Installing telephony cards.
3. Connect the platform to the local area network (LAN). See Connecting the platform to the LAN.
4. Connect the platform to the digital telephony network. This step is required if your system uses digital telephony. See Connecting the platform to the telephone network.
5. Unpack and install the external modem. This step is required for remote access and maintenance and must be performed for customers with Avaya maintenance agreements. See Installing the modem.
6. If you have purchased an external tape drive, unpack and install it. See Installing the external tape drive.
7. Start your system and do one of the following:
   • If you purchased the hardware platform from Avaya, IR system software is already installed. If this is the case, the software must still be configured. See Setting up pre-installed software.
   • If you purchased the hardware platform from another vendor, the IR system software is not installed. In this case, you must install the base system software from CD-ROM, and then configure it. See Installing system base software from CD-ROM.
8. Install the appropriate package to provide voice communications for the system.
   • If you are using digital telephony, install the NMS (AVnms) package. See Installing the NMS package.
   • If you are using VoIP, install the Voice over IP (AVvoip) package. See Installing the VoIP package.
9. Install optional packages based on the purchased configuration. See Installing optional packages.
10. Verify that the appropriate licenses have been acquired from the Web Licensing Manager and installed on the system. See WebLM licensing.
11. Install database software, if required. See Installing database software.
12. Install the service pack, if available. See Working with service packs and software patches.
13. Set up user accounts on the system. See Setting up user accounts.
14. Set up features. See Configuring system features.
15. Create a full backup of the entire system. See Backing up the system for the first time.

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