Contents

Preface  Security overview  System description  Installation  Administration  Maintenance  Troubleshooting  Application development     Basic application development     Advanced application development        Using TAS script instructions        Using the Intuity Response Application Programming Interface        Using a Data Interface Process        Using VoiceXML           New VoiceXML capabilities for the AVvoicxml2-0 package           VoiceXML changes for the AVvoicxml2-0 package that may affect customer applications           Unsupported features of the VoiceXML 2.0 specification for the AVvoicxml package           Current issues with the Avaya VoiceXML feature           Creating a VoiceXML application           Working with multiple instances of the VoiceXML interpreter           Modifying VoiceXML configuration data              Configuring for transfers              Increasing the loop count              Setting the user agent string              Specifying the size of a single cache entry              Setting the size of each JavaScript context              Specifying the maximum number of VoiceXML documents processed per call              Specifying the depth in VoiceXML context switching              Specifying the capacity of the internal queue              Specifying the maximum number of JavaScript branches for an evaluation              Specifying the type of HTTP connection to be used between sessions              Specifying the size of the JavaScript runtime environment              Specifying the allocation of ASR resource per call              Specifying the proxy server name              Specifying the port number for the proxy server              Specifying the location of default VoiceXML 2.0 properties              Specifying the location of the beep to be sent to the user              Specifying the location of the file that stores the logging levels              Specifying the location of the file that stores log message strings              Specifying the location of the cache directory for the VoiceXML interpreter              R2.0: Specifying the location of the IR platform library              Administration of browser cookies              Starting URL for a call              Configuring cache              Other general default.cfg parameters           VoiceXML logging           Changing VoiceXML properties and event handling           Using Speech with VoiceXML           VoiceXML database operations and use           Using https:// in URIs           Clearing the VoiceXML cache in IR     Specialized applications  Tech Tours  Migration  Alarms and log messages  Glossaries  Print documents  Index