Appendix A: Customer Support Information

Support Telephone Number

In the USA only, Avaya Communication provides a toll free customer Helpline-
(1 800 628-2888) 24 hours a day. If you need assistance when installing, programming, or using your system, call the Helpline or your Avaya Communication representative. Consultation charges may apply.

Outside the USA, if you need assistance when installing, programming, or using your system, contact your Avaya Communication representative.

Topics
  Support Telephone Number
  Federal Communications Commission (FCC) Electromagnetic Interference Information
  Canadian Department of Communications (DOC) Interference Information
  FCC Notification and Repair Information
  Installation and Operational Procedures
  DOC Notification and Repair Information
  Renseignements sur la Notification du Ministère des Communications du Canada et a Réparation
  Security of Your System: Preventing Toll Fraud
  Toll Fraud Prevention
 
  Physical Security, Social Engineering, and General Security Measures
Security Risks Associated with Transferring through Voice Messaging Systems
Security Risks Associated with the Automated Attendant Feature of Voice Messaging Systems
Security Risks Associated with the Remote Access Feature
  Other Security Hints
 
  Educating Users
Educating Operators
Detecting Toll Fraud
Establishing a Policy
Choosing Passwords
Physical Security
Limiting Outcalling
  Limited Warranty and Limitation of Liability
Remote Administration and Maintenance