Appendix A: Customer Support Information

Other Security Hints

Make sure that the Automated Attendant selector codes do not permit outside line selection.

Multiple layers of security are always recommended to keep your system secure.

A number of measures and guidelines that can help you ensure the security of your system and voice messaging system follows.

Topics
  Support Telephone Number
  Federal Communications Commission (FCC) Electromagnetic Interference Information
  Canadian Department of Communications (DOC) Interference Information
  FCC Notification and Repair Information
  Installation and Operational Procedures
  DOC Notification and Repair Information
  Renseignements sur la Notification du Ministère des Communications du Canada et a Réparation
  Security of Your System: Preventing Toll Fraud
  Toll Fraud Prevention
 
  Physical Security, Social Engineering, and General Security Measures
Security Risks Associated with Transferring through Voice Messaging Systems
Security Risks Associated with the Automated Attendant Feature of Voice Messaging Systems
Security Risks Associated with the Remote Access Feature
  Other Security Hints
 
  Educating Users
Educating Operators
Detecting Toll Fraud
Establishing a Policy
Choosing Passwords
Physical Security
Limiting Outcalling
  Limited Warranty and Limitation of Liability
Remote Administration and Maintenance