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This topic provides an overview of Message Storage Server (MSS)
traffic reports.
Traffic reports serve several purposes, including how to:
- Determine the grade of service (GOS) provided subscribers during
the busy hour at your site.
- Determine the port usage on the messaging system in daily or
hourly periods. You need to run these reports periodically to
monitor performance and to anticipate your system's needs.
- Determine if your messaging system is performing at peak efficiency
by providing actual usage information that you can compare with
the type of usage that was initially forecast for your system.
- Troubleshoot administration problems that can occur with subscribers
and equipment as system usage increases and requirements change.
Messaging traffic reports also provide the following information
about subscriber traffic, and feature traffic that help you evaluate
system efficiency.
Archiving traffic reports
If you print messaging traffic reports on a regular basis and
file them sequentially by date, they can provide an ongoing audit
and historical reference of your messaging system. These reports
can be useful for analyzing trends and tracking system performance
over a period of time. Since traffic records collected for a specific
day, hour, or month are retained on the system only for a limited
number of days, hours, or months, it is imperative that you run
and print the reports on a regular schedule to ensure that you maintain
a complete record from one reporting period to the next. See Data
retention requirements for more information about how long the
system retains traffic records.
Printing traffic reports
To print the contents of any messaging administration screen accessed
with the list or display command, type the word print
before the command. For example, to print the Alarm Log report,
type print display alarm in the command line. The system
displays the report and prints it at the same time.
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Note: You must have a system printer enabled and
available to print screens and reports. If you do not, the
print queue fills up with print jobs that cannot be processed.
This can slow down system performance.
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The types of traffic reports
Each application on the messaging system provides its own set
of reports for tracking data relevant and specific to the application
itself. The following table lists each traffic report and its purpose.
To see more information about a specific report, click the link
in the Procedure Link column.
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