Modular Messaging Help
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Modular Messaging Help |
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| Home > MAS Administration > Introduction to reports |
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Introduction to reports |
You can use the Reporting Tool to generate reports for monitoring voice mail system usage, planning capacity, and tracking system security. Report information is taken from the transaction database and generated for the voice mail domain. Some reports can also generate voice-server-specific or user-specific information.
Once you have generated a report, you can zoom it on the screen or print it for easy reference. You can also export a report to different file formats or attach it to a message sent using a MAPI enabled e-mail system.
For the procedure to run the Reporting Tool, see Running the Reporting Tool.
You can generate the following reports:
This report records information about the number of incoming and outgoing calls for each hour in a specified time period.
For more information, see Generating an Hourly Statistics report.
This report records information about unsuccessful mailbox logins due to an incorrect password or invalid mailbox number being entered.
For more information, see Generating a Login Failures report.
This report records incoming and outgoing call information for each port configured in the voice mail domain.
For more information, see Generating a Port Statistics report.
This report records call and messaging statistics for the voice mail domain.
For more information, see Generating a System Usage report.
This report records information about telephone calls and messages received by each subscriber in the voice mail domain.
For more information, see Generating a User Mailbox Statistics report.
This report records statistics on messaging activity in the voice mail domain.
For more information, see Generating a Basic Metrics report.
Before you generate reports, you should ensure that:
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