Overview of event, error, and alarm logs on the MAS

The Avaya S3420 Messaging Application Server provides logs and notifications for events, errors, and alarms similar to those available on the Avaya S3400 family of message store servers.

The alarm subsystem provides mechanisms for sending alarm notifications to support personnel in a timely manner. These notifications can be sent using the Avaya Initialization and Administration System (INADS) and through the use of SNMP traps. Administration for these notifications is covered in Configuring serviceability and Configuring MAS serviceability.

Each MAS also provides a set of event, error, and alarm logs, accessible to support personnel for analysis. You can access the following logs using a set of command line interface tools:

The event log contains events and errors generally of interest only to technical services and development personnel.

The administrator log contains events and errors that will likely be of interest to system administrators. For more information, see Displaying the MAS event and error logs.

The active alarms log contains information about alarms that are currently active on the system and is one of your primary lines of attack when problems occur. For more information, see Displaying the MAS alarm logs.

The resolved alarms log contains a history of and information about alarms that have been raised and then resolved on the system. This log can be useful in analyzing problems and trends in the system. For more information, see Displaying the MAS alarm logs.

For more information about the alarms and events displayed in these logs, see MAS Alarms.