MAS - CA - Properties

This topic describes how to use the Properties dialog, General tab box to configure general properties and action type properties for the caller application node or application (action) node.

Name Displays the current name of the caller application. You can change the name, if you want.

When the application is deployed, the Caller Application Editor displays this name in the list of deployed applications.

Description (Optional, but recommended) Displays the short description you entered when creating the node. You can modify this description here.

This can be useful when designing large applications.

Action type Select the type of action you want to assign to the caller application node. The choice you make here determines the options that appear to the right.

Note: Once a caller application node or application (action) node has sub-nodes, its Action type cannot be changed unless those sub-nodes are deleted first. If the sub-nodes are keyless, however, the Action type can be changed.

Menu (Default) Select this option to present the caller with a menu. A menu usually plays a prompt and then provides the caller with a series of single digit numbered choices.

For details of the fields to the right, when this option is selected, see MAS - CA - Properties - General - Menu Action Type.

Transfer Select this option to transfer the caller to either the system operator, a custom operator, a mailbox or an extension number, when a caller presses the associated key.

For details of the fields to the right, when this option is selected, see MAS - CA - Properties - General - Transfer Action Type.

Goto Select this option to route the caller directly to another application node or another caller application. This can be useful when you have a common action that you want to reuse in your system.

For details of the fields to the right, when this option is selected, see MAS - CA - Properties - General - Goto Action Type.

Conditional goto Select this option to route the caller directly to another application (action) node, using criteria specified by a schedule.

For details of the fields to the right, when this option is selected, see MAS - CA - Properties - General - Conditional Goto Action Type.

Send message Select this option to allow callers to send a message to a subscriber without having to listen to the subscriber’s greeting.

For details of the fields to the right, when this option is selected, see MAS - CA - Properties - General - Send Message Action Type.

Termination Select this option to terminate the current caller application. It either disconnects the caller from the system or re-routes the caller back to the system Automated Attendant.

For details of the fields to the right, when this option is selected, see MAS - CA - Properties - General - Termination Action Type.

MAS - CA - Properties - General Tab

Launching the Screen

Configuring the Screen Controls