VMSC - VMD - Telephone User Interface Dialog Box

This topic describes how to use the Telephone User Interface dialog box to configure TUI properties for a voice mail domain.

The telephone user interface (TUI) provides callers and subscribers with easy access to the system over the telephone.

To open the Telephone User Interface dialog box:

In the Voice Mail System Configuration window, click the voice mail domain (VMD).

Double-click Telephone User Interface. The system displays the Telephone User Interface dialog box for the selected VMD.

You can configure properties in the following tabs:

General Use this tab to enable the automated attendant service and caller applications, and to activate the TUIs setup tutorial for new subscribers.

See VMSC - VMD - Telephone User Interface - General Tab.

Receptionist Use this tab to specify all the conditions for transferring a caller to the receptionist.

See VMSC - VMD - Telephone User Interface - Receptionist Tab.

Time/Greeting Use this tab to define your organization's daily business hours and control which greetings are played by the automated attendant at different times of the day.

See VMSC - VMD - Telephone User Interface - Time/Greeting Tab.

Message Timing Use this tab to configure timing parameters for voice message playback controls on the telephone keypad.

See VMSC - VMD - Telephone User Interface - Message Timing Tab.

Subscriber Use this tab to set up security features to help prevent unauthorized user access to a mailbox.

See VMSC - VMD - Telephone User Interface - Subscriber Tab.

Caller Use this tab to configure caller options.

See VMSC - VMD - Telephone User Interface - Caller Tab.

Attendant Schedules Use this tab to set up attendant schedule properties for a voice mail domain.

See VMSC - VMD - Telephone User Interface - Attendant Schedules Tab.

Dial by Name Use this tab to configure the way in which names are stored in the front end database (FEDB) for use by Dial by Name.

See VMSC - VMD - Telephone User Interface - Dial By Name Tab.