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Install Software on the S8300

Once you have transferred the updated S8300 software file (with a .tar extension) to the S8300 Media Server, the software is then available to be installed.

Note: You cannot install the MultiVantage software in the same way.

Set the Time and Date

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  1. Choose Set Server Time/Time Zone and Date from the menu on the left pane of the main menu.

The S8300 displays the Set Server Time/Timezone window.

Figure 23. Set Server Time/Timezone Window

  1. Set the media server's time close enough to the NTS's time, date, and time zone that synchronization can occur (within about 5 minutes).

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Install New Software

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CAUTION: Be sure to set the time and timezone first. Failure to do so may cause network problems later.

  1. Choose Install New Software Release from the left pane of the main menu.

The S8300 displays the Choose Software screen.

Figure 24. Choose Software Window

  1. On the Choose Software screen, select the software release number that matches your release letter. Click Continue.

The S8300 displays the Choose License Source window.

Figure 25. Choose License Source Window

  1. On the Choose License Source screen, click the radio button next to the following:

CAUTION: If you did not install the authentication and license files and Run Save Translations, you must select the following options and follow instructions to select the license and authentication files from the ftp directory. Failure to do so may cause you to be locked out of the S8300 after the next reboot. This may force replacement of the S8300.

  1. Click Continue.

The S8300 displays the Begin Installation screen, which summarizes the request you have made.

Figure 26.
Begin Installation Screen

  1. At the Begin Installation screen, click Continue.

The S8300 displays the Install in Progress screen.

Figure 27. Install in Progress Window

  1. Watch the progress of the installation.

The Install in Progress screen refreshes every 5 seconds or on demand by clicking the Refresh button. The installation will take approximately 10 to 20 minutes. When complete, the S8300 displays the Reboot Server screen.

Figure 28. Reboot Server Window

  1. Click Reboot.

The S8300 displays the Reboot in Progress screen.

Figure 29.
Reboot in Progress Screen

CAUTION: The reboot can take up to 20 minutes. However, the system does not automatically tell you when the reboot is complete. Do not click Continue until you are sure the reboot is complete, otherwise the installation will fail.

  1. You can ping the S8300 continuously to see when the installation is complete. To ping the S8300, do the following:
    1. Open a DOS window.
    2. At the command prompt, type ping -t 192.11.13.6.

      3. The ping will succeed only when the reboot is complete.

      Alternatively, you can wait three minutes or more and press the Refresh button to see if the reboot is complete. Monitor the LEDs on the S8300 for progress on the installation. The Services port jack should have one yellow LED on the left that stays lit. The green LED on the right flashes until the reboot is complete.

  2. When the pinging of the S8300 is successful a dozen times, or pressing the Refresh button shows that the reboot is complete, click Continue.

The S8300 displays the Installation Complete screen.

Figure 30.
Installation Complete Screen

  1. Click Close.

You will be returned to the main menu where you must make the upgrade permanent.

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Make the Upgrade Permanent

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CAUTION: You must make the installation of the software permanent so that the software is recognized and kept on the S8300. If you fail to make software permanent, then the next time you reboot, old software will become active.

  1. Choose Make the Upgrade Permanent from the left pane of the S8300 main menu.

The S8300 displays the Make Server Upgrade Permanent window.

Figure 31. Make Server Upgrade Permanent Screen

  1. Click Enter.

When the new S8300 software is permanent, the S8300 displays the message: The commit operation completed.

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Note: The next time you log in, the craft password will change to an ASG challenge if you installed the authentication files and performed Run Save Translations. Business partners should check with their Avaya service support group for the proper passwords.

Install MultiVantage Patch Files from Your Laptop

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  1. From your laptop, start a telnet session to the S8300. (See the final steps in Install New Software.)
  2. At the telnet prompt, type cd /var/home/ftp and press Enter to access the FTP directory.

The directory path changes to /var/home/ftp.

  1. At the prompt, type ls -ltr and press Enter to list files in the FTP directory.

The S8300 displays a list of files in the FTP directory.

  1. Verify that the directory contains the MuliVantage software .tar.gz file you just uploaded.
  2. Type patch_show and press Enter to list MultiVantage software files that were previously installed.

The S8300 displays a list of software files currently installed, if any.

CAUTION: Do not remove any of the files in the list.

  1. Type sudo patch_install <patch>.tar.gz, where <patch> is the release or issue number of the latest software file. Press Enter.
  2. Type patch_show again and press Enter to list MultiVantage software files to verify the new software file was installed.
  3. Type sudo patch_apply <patch>, where <patch> is the release or issue number of the latest software file. Press Enter.

Note: Do not use the .tar.gz extension on the back of the file name.

The S8300 goes through a software reset system 4. The S8300 also may display the message /opt/ecs/sbin/drestart 1 4 command failed. Ignore this message. You must wait until the restart/reset has completed before entering additional commands.

The S8300 displays a message that the patch was applied.

  1. Type patch_show again and press Enter to list MultiVantage software files to verify the new software file was applied.

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