CCT Ref Client - ResourceDisabled?

[yseo]

CM 6.0.1, SM 6.1, AES 6.1
+ AACC 6.2(+SP4) CoResident (CCMS~AMS)
When I login by CCT Ref Client, it shows resourcedisabled.
Have anybody seen the problem before?

Certifications are all okay. And I'll start from using default certificate which is a new feature of AACC 6.2.

[jd8484]

Solution?

Did you find a solution to this problem? I am seeing the same thing.

[stphnwd]

Is the phone registered with the CM?

[jd8484]

Yes, I am able to log in with a soft phone and make calls for the station that is associated with this agent.

[francisyates]

This is most likely a certification problem between AES and AACC that is causing the problem, have you completed all of the steps on the AES server? Are you using the default certificates shipped with AACC, or are you using your own custom certificates generated by your own CA?