ACR 12.1 + RHEL 5.4 not recorded in external BD

[lezca1]

I have a problem in the ACR v12.1 installed on a RHEL 5.4, you can not burn the audio on BD, one knows which brand or model of one that if you have worked,...

[rodri365]

Hi,

I'm trying to enable the windows domain authetication for the ACR replay, I set the configuration according to the Avaya Contact Recorder...

[aliceguzman]

We are currently evaluating the possible purchase of Screen Recording Licenses.

Can I export the screen recordings form the ACR?
...

[holme26]

We have an Avaya Call Recorder (Red Hat Linux), which is configured to retain recordings for 60 months, however I need to know if there are any Cli commands...

[nelr]

Hi all,

Avaya Contact Recorder version 12

I have an issue where only a part of the screen is being recorded for a particular...

[rusly]

Need help on ACR issue,
We had sucessfully archive the call to NAS, however if we try to extract .tar file from the NAS then we failed to playback...

[guruh]

Dear all,
please help,
we have ACR 10.1.2 with patc 101084 and AACC 6.3 SP 8
in some calls (randomly) alarm raised with :
"Recording...

[chrde]

I am trying to integrate AACC and WFO. I have setup a link between AACC and WFO according to the documentation. When I check the status of this link on...

[stewponsford]

Hi,

Hope this is the correct forum. We have developed an application that acts as a controller for ACR. The only action the application...