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Home > Getting Started >  Integration of INTUITY AUDIX System with S8300 Media Server > Administration for S8300-to-INTUITY AUDIX System Link

Administration for S8300-to-INTUITY AUDIX System Link

The process of integrating an INTUITY AUDIX system with an Avaya S8300 Media Server involves a series of tasks to prepare the switch to work with the INTUITY AUDIX system. This section shows the administration that is required on the S8300.


Configuration Diagram

The figure for the S8300-to-INTUITY AUDIX system basic configuration illustrates the basic configuration for the procedures described in this section.

Switch Procedures Checklist

The Switch Procedures checklist that follows lists the procedures that must be done on the S8300 switch.
 
Table: Switch Procedures Checklist
Description
Administer the INTUITY AUDIX Media Module  
Create a Unique Class of Restriction  
Create a Unique Class of Service  

Administer the First Voice Port  
Duplicate the First Voice Port  


Save Translations  
Check for the Switch Number of the S8300  
Assign the Switch Number and Extension Length  

Switch Procedures

Complete the following procedures to administer the host switch.

Administer the INTUITY AUDIX Media Module

Use the following procedure to administer the INTUITY AUDIX as a media module:

  1. Access the S8300 System Administration Terminal (SAT) Command Line through Telnet.
  2. At the SAT screen command prompt, enter change media-gateway 1 (or another number).

  3. Note: The media gateway number may be another number if the gateways are in a stack. If so, determine the number by counting from the bottom of the stack until you find the gateway that has the S8300. The bottom gateway is 1, the next higher gateway is 2, and so on.


    The system displays the Media Gateway screen.

  4. Enter messaging-analog in the Module Type field for Slot V8.
  5. Press Enter to save the information.
  6. Continue with the next procedure, Administer the First Voice Port. Optionally, you may need to create a unique Class of Restrictions for the AUDIX hunt group and voice ports and a unique Class of Service for the AUDIX voice ports.

Create a Unique Class of Restriction (Optional)

The class of restriction (COR) defines calling privileges. The COR specifies up to 95 different classes of call origination and termination privileges on the S8300. Create a unique COR for the INTUITY AUDIX system voice ports and hunt groups. Do not use a COR that is also used by any other extension, special-usage ports, or trunk groups.

To create the COR:

  1. Access the S8300 SAT command prompt, and enter change cor COR number on the switch terminal.

    The system displays the Class of Restriction screen.
     

    Note: The instructions in this section deal only with the fields you need to change for a INTUITY AUDIX system. Do not change the value in any other field unless you are instructed to do so. See the Administrator's Guide for Avaya MultiVantage Software, 555-233-506, for more information about the COR screen.

  2. On page 1 of the Class of Restriction screen, set the Facility Restriction Level (FRL) and any other desired options. Normally, the FRL is set to 7, which provides maximum access to calling resources on the switch. These privileges could be necessary if outcalling, AMIS Analog Networking, or Message Manager will be used.

    Note: If the system will use the outcalling feature, you must set the Calling Party Restriction field to none.


  3. Press NextPage twice to move to page 3 of the Class Of Restriction screen. This screen shows which other CORs the voice port and hunt group COR are allowed to call. The default has all CORs set to y. If you want to restrict this COR to allow calls only to its own COR, you must change all the fields to n except for the field that corresponds to its own COR.
  4. Press Enter to save your changes.
  5. Continue with the next procedure, Create a Unique Class of Service.
Create a Unique Class of Service (Optional)

The Class of Service (COS) allows you to define access to several features and functions.

Use the following procedure to create the COS:

  1. Access the S8300 SAT command prompt, and enter change cos at the command prompt.
  2. The system displays the Class of Service screen.


     

    Note: The instructions in this section deal only with the fields that you need to change for an INTUITY AUDIX system. Do not change the value in any other field unless you are instructed to do so. For more information on the COS screen and fields, see the Administrator's Guide for Avaya MultiVantage Software, 555-233-506.

  3. Enable only the Data Privacy and Restrict Call Forwarding Off-Net features for the INTUITY AUDIX system voice ports COS.
  4. Press Enter to save your changes.
  5. Continue with the next procedure, Assign Node Names.

Assign Node Names

The switch and the INTUITY AUDIX system must be administered with unique node names. However, since the INTUITY AUDIX is installed directly on the S8300 processor, there is no need to identify the INTUITY AUDIX IP address to the S8300 in this task.

Use the following procedure to define the node names:

  1. Access the S8300 SAT command prompt, and enter change node-names audix-msa.
  2. The system displays the AUDIX-MSA Node Names screen.

  3. Enter, in the AUDIX Names field, the correct node name to use on the INTUITY AUDIX system.

    NOTE: Do not fill out the IP address field. The IA 770 INTUITY AUDIX uses the same IP address as the S8300 processor. This address is unnecessary.

  4. Press Enter to save your changes.
  5. Continue with the next procedure, Administer the First Voice Port.

Administer the First Voice Port

The INTUITY AUDIX voice ports interface to the switch as analog 2500-type stations. Administer a voice port for each of the ports (up to 8) on the INTUITY AUDIX system that is connected to the host switch.

To administer the voice ports:

  1. Access the S8300 SAT command prompt, and enter add station voice port extension at the enter command prompt, where voice port extension is the first voice port extension in the INTUITY AUDIX hunt group. The switch administrator needs to determine what these extensions are to be. They must match the switch dial plan, start with the digit 1 or higher, and be in sequence. These extensions normally are listed in your project planning worksheets.
  2. The system displays the Station screen, page 1.
     

    Note: You can also use the add station next command if you want to add a station by using the next available extension number.

  3. Enter the correct values in the fields on the Station screen, page 1.
  4. Press NextPage to move to the Station screen, page 2.
  5. Change the LWC Activation and Coverage Message Retrieval fields to n (no) on the Station screen, page 2. Leave the default values in the other fields. However, see the note that follows.

Note: If you find that the system does not always handle calls properly for messaging, it may be because the default values on Page 2 of the Station screen cannot effectively process the configurations on the S8300. This may be the case for more complex configurations of adjuncts on the S8300 or the use of certain S8300 features.

If, on rare occasions, the default values do not work properly, readminister Page 2 with the values described in Field Definitions: Station Screen, Page 2, for AUDIX Ports.

  1. Press NEXTPAGE to move to the Station screen, page 3.
  2. Enter the correct values in the fields on the Station screen, page 3. Normally, you can just use th defaults values.
  3. Press Enter to save your changes.
  4. Continue with the next procedure, Duplicate the First Voice Port.

Duplicate the First Voice Port

After creating one voice port station, you can quickly create additional stations by using the duplicate station command. The command allows you to copy the information that you entered for the first voice port station. Enter only the extension, port, and name for the next station that you need to create.

To duplicate the station:

  1. Access the S8300 SAT command prompt, and enter duplicate station first voice port station extension at the command prompt.
  2. The system duplicates the station and then displays a Duplicate Station screen.

  3. Enter the extension number of the next voice port station you need to create in the Ext field.
  4. Enter the port location for the next voice port station in the Port field.
  5. Enter the name for the next voice port station in the Name field.
  6. Leave the Security Code, Room, Jack, and Cable fields blank.
  7. Repeat steps 2–5 for each voice port.
  8. Press Enter to save the information and return to the command prompt.
  9. To verify that the voice ports exist on the switch, enter list station port <port 1 location> count <number of voice ports>
  10. The system displays a list of all the stations that you created.

  11. Continue with the next procedure, Add the Voice Ports to a Hunt Group.

Add the Voice Ports to a Hunt Group

Identify each INTUITY AUDIX voice port as a member of one or more hunt groups. These voice ports are virtual analog ports on the switch (vitual because they exist in the software only, with no real ports on a circuit board). By defining this group, you tell the S8300 software to connect subscribers to the INTUITY AUDIX system. The software then distributes new calls to idle ports. The S8300 switch uses Uniform Call Distribution (UCD) for distributing calls to the ports. See the Administrator's Guide for Avaya MultiVantage Software, 555-233-506, for more information about call distribution groups.

To place the voice ports into a hunt group:

  1. Access the S8300 SAT command prompt, and enter add hunt-group hunt group number or change hunt-group hunt group number at the enter command prompt. You also can enter add hunt-group next to add a hunt group with a number that is one higher than the previous hunt group.
  2. The system displays the Hunt Group screen, page 1.

  3. Complete the fields on this screen by using the information in the table for Field Definitions: Hunt Group Screen, Page 1.
  4. Press NextPage to move to the Hunt Group screen, page 2.
  5. Complete the fields on this screen by using the information in the table for Field Definitions: Hunt Group Screen, Page 2.
  6. Press NextPage to move to the Hunt Group screen, page 3.
     

    Note: The voice port names do not appear while you are adding the hunt group members, but you will see them the next time you access the Hunt Group screen.

  7. Complete the fields on this screen by using the information in the table for Field Definitions: Hunt Group screen, page 3.
  8. Press Enter to save your changes.
  9. Use the Group Number of the INTUITY AUDIX hunt group when you assign a call coverage path for the system subscribers. The hunt group number serves as the coverage point for incoming INTUITY AUDIX calls.

  10. Continue with Assign the Call Coverage Path.

Assign the Call Coverage Path

Define a call coverage path for the subscribers with the voice ports hunt group as a coverage point. You might need to define several call coverage paths, depending on how the customer wants to handle call coverage for different groups of subscribers. If the INTUITY AUDIX system has been integrated with an existing switch, you might need to add the INTUITY AUDIX hunt group as another coverage point for existing coverage paths.

Use the following procedure to define a call coverage path:

  1. Access the S8300 SAT command prompt, and enter add coverage path coverage path number at the command prompt.
  2. The system displays the Coverage Path screen.

  3. Complete the fields on this screen by using the information in the table for Field Definitions: Coverage Path screen.
  4. Press Enter to save your changes.
  5. Continue with the next procedure, Save Translations.

Save Translations

You must save your changes now or after you modify the Station screen for each subscriber or your changes will be lost the next time the S8300 restarts.

  1. Access the S8300 SAT command prompt, and enter save translations.

    The save process may take up to 10 minutes. The system displays success on the screen when complete.

Check for the Switch Number of the S8300

  1. Access the S8300 SAT command prompt, and enter display dial plan parameters.

The system displays the Dial Plan Record screen.

  1. Check the Local Node Number field for the number of the switch.

The Local Node Number is the number you enter in the next task, Assign the Switch Number and Extension Length.

Assign the Switch Number and Extension Length

Assign a switch number to the INTUITY AUDIX system so that the INTUITY AUDIX system will know what G700 Media Gateway it is assigned to. Assign an extension length so the INTUITY AUDIX system can match its addressing with the dial plan of the S8300.

  1. If necessary, open a browser on your laptop (for example, Internet Explorer or Netscape), and enter the URL http://192.11.13.6 to log in to the S8300 browser interface as craft.

    The system displays the S8300 main menu.
  1. Access the Messaging Administration main menu and select:

     Switch Administration
    Switch Link Administration

    The Switch Link Administration page is displayed. 

  1. Enter the number of the S8300 in the Switch Number field. Usually this number is 1, but it can be a number from 1 to 99. This number should match the number entered as the Local Node Number in the Dial Plan Record screen.
  2. Enter an extension length, 3 through 10, in the Extension Length field. The number must match the dial plan of the S8300.

    Note: Even though the S8300 can have multiple extension lengths, the IA 770 INTUITY AUDIX system requires extensions of the same length.



  3. The AUDIX Number field is display only and displays 1.
  4. Click Submit to update the system.

Modify the Station Screen for Each Subscriber

After you administer the call coverage path, you must administer all subscriber stations to use the correct coverage path. Each subscriber station must contain the correct information for the INTUITY AUDIX system to operate. Use the instructions in this section to administer the stations.

  1. Access the S8300 SAT command prompt, and enter change station test station extension at the enter command prompt.
     

    Note: If you receive the message <station extension> Identifier not assigned, you entered a station extension that does not exist in the system. Use the Add Station command to add the subscriber station.

  2. The system displays the Station screen, page 1.

  3. Enter the coverage path that you created for the INTUITY AUDIX system in the Assign the Call Coverage Path section.
  4. Enter led, neon, in the Message Waiting Indicator field if the voice terminal has a message-waiting indicator (MWI) lamp. This instruction applies to 500, 2500, and 7104A telephones only.
  5. Press NextPage to move to page 2.
  6. The system displays the Station screen, page 2.

  7. Enter audix in the LWC Reception? field.
  8. Enter y in the LWC Activation field if the subscriber is assigned the Leave Word Calling feature.
  9. Enter n in the LWC Log External Calls field.
  10. Enter y in the Redirect Notification field.
  11. Enter the node name of the INTUITY AUDIX system that has the voice mailbox for this station in the AUDIX Name field. This name should match the name you entered in the procedure, Assign Node Names.
  12. Press Enter to save your changes.
  13. Repeat this procedure for all subscriber stations.

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