Avaya

Modular Messaging Help

 Getting Started 
 Installation 
 Administration 
 Maintenance 
 Reference 
 
Home > Maintenance > Generating system reports

Generating system reports

Reports display data about messaging traffic, others display information about mailbox usage and logins, and still others display alarms and events data.

The following tables list the different reports available for the Modular Messaging MAS and MSS.

MSS Reports
Report Name
Report Description
Community Daily or Hourly Traffic Report These reports show the total number of messages sent and received by each community. They also show the number of messages that were not sent or received by each community due to restrictions on sending during any day in the last 32-day period or any hour in the last 7 days.
Feature Daily or Hourly Traffic Report These reports show traffic information on a feature-by-feature basis. Features are divided into call answer features and messaging features.
Load Daily or Hourly Traffic Report These reports show daily load traffic information for 1 to 32 days or hourly traffic information for the last 7 days. Traffic load refers to the message traffic and storage relative to established mailbox thresholds.
Network Load Daily or Hourly Traffic Report These reports show network channel traffic one day at a time for up to 32 days or one hour at a time for any hours within the last 7 days. These reports can show any nodes that are exceeding specified threshold limits, the number of calls that went unanswered, the number of calls on each channel, and other channel traffic information.
Remote Message Daily or Monthly Traffic Report These reports show information about traffic loads between a local messaging machine and a specified remote messaging machine.
Subscriber Daily or Monthly Traffic Report These reports show traffic information about a specific subscriber for any day within the most recent eight day period or any month within the last 13 months. These reports can help you track a particular subscriber's mail-usage patterns.
System Evaluation Report The System Evaluation Report is a read-only, web-based administration page that provides a summary of various MSS settings and attributes.
MAS Reports
Report Name
Report Description
This report records information about the system-wide number of incoming and outgoing calls for each hour in a specified time period. This information is useful for monitoring incoming and outgoing call patterns for the voice mail domain.
This report records information about unsuccessful mailbox logins due to an incorrect password or incorrect mailbox number being entered. You specify the time period for which you want to generate this information. Use this report to help monitor voice mail system security for the voice mail domain.
This report records incoming and outgoing call information for each port configured in the voice mail domain. You specify the time period, ports and MASs for which you want to generate this information. You can use this report for monitoring port usage.
System Usage report This report records system-wide call and messaging statistics for the voice mail domain. You specify the time period for which you want to generate this information. Use this report to help monitor usage of the system, including the types of calls and their disposition (for example, the number of messages left, the number of fax calls, and the time ports were used for text-to-speech).
User Mailbox Statistics report This report records information about calls made and messages left in each mailbox in the voice mail domain. You specify the time period and mailbox for which you want to generate this information. Use this report to help monitor mailbox usage.
Basic Metrics report This report records statistical information in the form of totals and percentages on activity in the voice mail domain. For example, the report includes the total number of incoming calls and the percentage of calls resulting in messages left. The report primarily contains system-wide data on TUI usage and subscriber TUI logons.

The following topics provide information about generating and viewing system reports:

 

Top of page