MAS - Understanding Reports

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MAS - Understanding Reports

The tracing system includes the following storage areas:

Transaction database This is a permanent storage area for voice mail system activity. The Reporting Tool is used for extracting information from this database. See MAS - Reporting Tool Window.

Operation history database This is a temporary storage area for events that are generated by the voice mail system. The database is purged periodically. The Operation History Viewer is used for viewing events in this database. For more information, see MAS - Operation History Viewer.

Before Using the Reporting Tool

Ensure that transaction generation is enabled for the time period you want to report on. See MAS - RT - Enabling Transaction Generation.

If the Reporting Tool is installed on the tracing system machine, a data source is created automatically. If not, you need to select a system data source before you can run the Reporting Tool. See MAS - RT - Selecting a Data Source.

A printer must be installed on the machine on which you wish to view reports.

The Reporting Tool

You can use the Reporting Tool to generate reports for monitoring voice mail system usage, planning capacity, and tracking system security. Report information is taken from the transaction database and generated for the voice mail domain. Some reports can also generate voice-server-specific or user-specific information.

MAS - Reporting Tool Window.

MAS - RT - Options Dialog Box.

MAS - RT - Hourly Statistics Dialog Box.

MAS - RT - Login Failures Dialog Box.

MAS - RT - Port Statistics Dialog Box.

MAS - RT - System Usage Dialog Box.

MAS - RT - User Mailbox Statistics Dialog Box.

MAS - RT - Basic Metrics Dialog Box.

MAS - RT - Export Dialog Box.

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