Your telephone availability determines where one-X Portal sends calls to your business number. You can set your telephone availability in the Mode Settings window to the options in the following table.
Tip Some telephone availability options require the Extension to Cellular feature of your telephone system. If you are not sure whether your telephone system includes Extension to Cellular, consult your supervisor.
Phone availability options
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Selected telephone number
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Your availability
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also ring
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Selects an additional telephone number that rings for incoming calls. Automatically retains the telephone that you chose when you logged in.
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The telephone that you selected when you logged in and the alternate telephone that you selected in your telephone settings.
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Forward to
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Selects an alternate telephone number where all incoming calls are forwarded. Automatically deselects the telephone that you chose when you logged in.
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The alternate telephone that you selected in your telephone settings.
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Do Not Disturb
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Does not select any telephone numbers for your telephone settings. Automatically deselects the telephone that you chose when you logged in. All incoming calls go to your coverage path. For example, your calls may go directly to your voice mail.
This option allows you to be unavailable to incoming calls on your work extension.
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No telephone rings.
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