Previous page Next page

Load New Firmware on the G700 Media Gateway

To load new firmware for the G700 Media Gateway and the Media Modules, you will first need to transfer the new firmware files from the S8300 TFTP server to the G700 Media Gateway. Consult the Release Letter for the most recent information and instructions for upgraded firmware.

CAUTION: You cannot use the S8300 as a TFTP server for IP Softphone software installations. The customer is responsible for establishing a TFTP server on a PC in the customer's network.

Verify That the S8300 tftpboot Directory Has the Right Firmware Versions

Begin _____________________

The .tar S8300 software you installed on the S8300 also included firmware for the G700 Media Gateway. This firmware should be stored in the /tftpboot directory of the S8300. You should check this directory to make sure the firmware version match those listed in the Release Letter.

Note: Leave the login session up with the G700 Media Gateway while you check the S8300 for available firmware.

  1. Access the S8300 via telnet (seeLog in to the S8300 from Your Laptop using Telnet).
  2. At the command prompt, type cd /tftpboot and press Enter.

The /tftpboot prompt appears.

  1. Type ls -l and press Enter to list the files.

The list of files appears.

  1. Check the list of files to ensure that the version numbers match those of the Release Letter.

Use the following legend to help understand which files are for the different G700 Media Gateway components.

End _______________________

Note: You are unlikely to need all of the files. If the customer does not have a particular Media Module, you will not need to load the file.

Table 8. Firmware File Formats
Component
Firmware Version Format
Example
P330 Stack Processor
viisa<version id>
viisa3_12_1.exe
P330 Stack Processor
p330<version id>
p330Tweb.3.8.6.exe
G700 Media Gateway
mgp<version id>
mgp_3_0.bin
VoIP Media Module and Motherboard VoIP
mm760<version id>
mm760v3.fdl
DCP Media Module
mm712<version id>
mm712v2.fdl
Analog Port/Trunk Media Module
mm711<version id>
mm711v4.fdl
E1/T1 Media Module
mm710<version id>
mm710v3.fdl
BRI Media Module
mm720<version id>
mm720v2.fdl

Install New Firmware on the P330 Stack Processor (Layer 2 Switching Processor)

Begin _____________________

  1. On your laptop, return to the HyperTerminal window. At the MG-mmm-n(config)# prompt, type exit and press Enter.

The P330-1(configure)# prompt appears.

Note: If necessary, open the HyperTerminal window, and login to the P330 Stack Processor (Layer 2 Switching Processor) command line interface.

  1. At the P330-1(configure)# prompt, type
    copy tftp SW_image<file> EW_archive <ew_file> <tftp_server_address> <Module#>

where
<file> is the image file with format and vintage number similar to viisa3_8_2.exe,
<ew_file> is an embedded web application file with format similar to p330Tweb.3.8.6.exe,
<tftp_server_ip_address> is the ip address of the S8300, and
<Module#> is the number, 1 through 10, of the media gateway in the stack. If there is only one G700 Media Gateway, the number is 1.

  1. Verify that the download was successful when the prompt returns. Type show image version.

End _______________________

Install New Firmware on the G700 Media Gateway Processor

Begin _____________________

  1. At the P330-1(configure)# prompt, type session mgp to reach the G700 Media Gateway processor.
  2. Type configure at the MG-???-1(super)# prompt to enter configuration mode, which will change the prompt to MG-???-1(configure)#.
  3. At the MG-???-1(configure)# prompt, type show mgp bootimage to determine which disk partition (bank) is Active Now. You will update the bank that is not listed as Active Now. For example, if the G700 vintage listed when you performed Determine Necessary Upgrades to the S8300 showed A, you will upgrade B.
  4. At the MG-???-1(configure)# prompt, type
    copy tftp mgp-image <bank> <filename> <tftp_server_ip_address>

to transfer the mgp image from the tftp server to the G700, where
<bank> is the bank that is not Active Now.
<filename> will begin with mgp and will be similar to a name like mgp_230_0.bin. <tftp_server_ip_address> is the ip address of the S8300. See the following example:

copy tftp mgp-image a mgp_230_0.bin 195.123.49.54.

The screen will show the progress.

  1. Verify that the download was successful when the prompt returns.
    Type show mg list_config.

Figure 50. List Configuration for G700 Media Gateway

  1. Type set mgp bootimage <bank>. <bank> is the same letter you entered in step 4.
  2. At the MG-???-1(configure)# prompt, type reset mgp.

A system prompt asks to confirm the reset.

  1. Select Yes at the dialog box that asks if you want to continue.

The G700 Media Gateway processor will reset. The LEDs on the G700 Media Gateway and the Media Modules will flash. These elements will each conduct a series of self-tests. When the LEDs on the Media Modules are extinguished and the active status LEDs on the G700 Media Gateway are on, the reset is complete.

End _______________________

Install New Firmware on the Media Modules

Begin _____________________

  1. Be sure that you have checked for the current vintage of the VoIP Module for the v0 slot (on the G700 motherboard) (see Determine Necessary Firmware to Install on the G700). This VoIP module does not occupy a physical position like other Media Modules.
  2. At the P330-1(configure)# prompt, type session mgp
  3. At the MG-???-1(super)# prompt, type configure to reach the configuration level of the command line interface.
  4. Type copy tftp mm-image v<slot #> <filename mm> <tftp_server_ip_address>

where
<slot #> is the slot of the specific media module as identified when you performed Determine Necessary Firmware to Install on the G700,
<filename mm> is the media module software in a format such mm712v58.fdl, and <tftp_server_ip_address> is the ip address of the S8300.

Two or three minutes will be required for most upgrades. The VoIP Media Module upgrade takes approximately 5 minutes. Screen messages indicate when the transfer is complete.

  1. At the MG-???-1(configure)# prompt, type show mg list_config

The list of software appears.

  1. Refer to the output of step 5. In the TYPE column, find the particular media module (v2 through v4), then check the matching field in the FW VINTAGE column to see if it matches the Release Letter.
  2. Refer again to the output of step 5. Check the VOIP FW column and row for slot v0 to see if the number matches the VoIP firmware identified in the Release Letter.

End _______________________

Set SNMP Traps

Begin _____________________

Set SNMP traps on the G700 Media Gateway so that the S8300 MultiVantage Maintenance software can detect problems with the G700 Media Gateway's network traffic.

At the MG-???-1(configure)# prompt, type set snmp trap <primary_controller_IP_address>

where <primary_controller_IP_address> is the IP address of the S8300 Media Server or the S8700 Media Server. If the S8300 acts as a Local Survivable Processor, the address is for an S8700 server. The address is not the S8300 TFTP address.

End _______________________

Set up the Controller List for the G700 Media Gateway

Begin _____________________

To complete the configuration of the G700 Media Gateway, you will establish a list of controllers. This list begins with the IP address of the primary controller. In the event that the G700 Media Gateway loses contact with its primary controller, it will seek to register with the other controllers on this list. These other controllers are the S8300 Media Servers configured as Local Survivable Processors (LSPs).

Up to four IP addresses separated by commas can be entered to form the controller list.

Note: After you set up a controller list for the G700 Media Gateway, the G700 will reset every 30 minutes in order to contact the controller. This is normal operation, and does not indicate a problem.

  1. At the MG-???-n(configure)# prompt, type one of the following set mgp list commands to designate the primary and secondary servers, depending on the controller for this G700:

Server
Command
S8300 (primary)
set mgc list <ip_address>
where the ip_address is the address of the S8300
S8700 (primary)
set mgc list <ip_address>,<ip_address>
where the first address is for the first CLAN board in the S8700 port network and the second ip_address is the address of a second CLAN board in the S8700 port network, if one has been included for redundancy
Local Survivable Processor (LSP)
set mgc list <ip_address>,<ip_address>,<ip_address>
where the first and second ip_addresses are for the first and second CLAN boards on the S8700, and the third address is for the S8300 configured as an LSP. If a second CLAN board does not exist, then the LSP would be the second address. In any circumstance, however, the LSP address is always listed last.

  1. Type reset mgp at the MG-???-n(configure)# prompt to reset the G700 Media Gateway processor.

A system prompt asks to confirm the reset.

  1. Select Yes at the dialog box that asks if you want to continue.

The G700 Media Gateway processor will reset. The LEDs on the G700 Media Gateway and the Media Modules will flash. These elements will each conduct a series of self-tests. When the LEDs on the Media Modules are extinguished and the active status LEDs on the G700 Media Gateway are on, the reset is complete.

The system ultimately returns you to the P330-1 (configure) prompt.

  1. At the P330-1(configure)# prompt, type session mgp
  2. At the MG-001-1(super)# prompt, type configure to reach the configuration level of the command line interface.

Note: Because the G700 media gateway has registered with its primary controller, the prompt name has changed to MG-001-1.

  1. Type show mgc to display the list of available servers and their IP addresses.

For example:

Figure 51. Show Call Controller Status Screen


The Gateway will have registered with the S8300, if present. If the S8300 or S8700 is running and has been administered properly, the Registered field says YES and the H248 Link Status says UP. If the server is not running, the Registered field says NO and the H248 Link Status says DOWN.

End _______________________

Set the LSP Transition Points

Begin _____________________

You must set the time that the G700 searches, in the event of a network problem, for primary controllers (for example, additional CLAN connections) with which to register. After this search time has elapsed, the G700 will search for an LSP with which to register. You must also set the total time the G700 searches for either a primary controller and an LSP, after which the G700 resets. And finally, you must define how many primary controllers, from 1 to 4, are in the controller list you just defined.

  1. At the MG-001-1(configure)# prompt, type set mgp reset-times primary-search <search-time>

where <search-time> is the time in minutes that the G700 searches for a primary controller before looking for an LSP. The range is from 1 to 60.

  1. At the MG-001-1(configure)# prompt, type set mgp reset-times total-search <search-time>

where <search-time> is the time in seconds that the G700 searches for both primary controllers or LSP. The range is from 1 to 60.

  1. t the MG-001-1(configure)# prompt, type set mgp reset-times transition-point <#_of_primary>

where <#_of_primary> is the number of primary controllers in the controller list. The range is from 1 to 4.

Configure Other G700 Media Gateways (Stack Configuration)

Begin _____________________

If the customer has multiple G700 Media Gateways connected in an IP stack, you can stay connected to the P330 console port of the master G700/L2 Processor and "session" over from the master Layer 2 Switching Processor to the next G700 in the stack. You should have plugged your laptop into the stack master L2 Processor, which you can identify by the LED panel on the upper left of each G700 or Avaya P330 device in the stack as follows:

The G700 and Avaya P330 at the bottom of the stack is module number 1, the next module up is number 2,. and so on. However, the stack master can be any module in the stack, depending on the actual model, the vintage firmware it runs, and whether the S8300 is inserted into it.

Note: You do not need to configure the other L2 Processors in the stack. These will use the IP address and IP route of the master Layer 2 Switching Processor. However, you will need to check firmware on all devices of the other G700s in the stack, including the G700s themselves, and update the firmware as required.

You may also use the "session stack" command to access extra standalone Avaya P330 device processors in the stack (those that are not part of a G700 unit).

  1. At the MG-001-1(configure)# prompt, type session stack

The P330 configure prompt appears.

  1. At the P330-1(configure)# prompt, type session <mod_num> mgp

<mod_num> is the next L2 Processor in the stack. If you are currently logged in to the master stack processor, <mod_num> would be 2, for the second G700/L2 Processor in the stack.

  1. Repeat the steps in the sections, Configure the G700 Media Gateway and Load New Firmware on the G700 Media Gateway for other G700 Media Gateways in the stack. However, do not assign IP addresses or IP routes to the other Avaya P330 device processors in the stack.

End _______________________

Configure Other G700 Media Gateways (Remote, No Stack Configuration)

Begin _____________________

If additional G700 Media Gateways are supported in the configuration, but they are not attached as a stack, then you must configure each G700, with all of its devices, including the Avaya P330 device processors. Additionally, you must check firmware and update the firmware as required.

  1. Repeat the steps in the sections, Configure the G700 Media Gateway and Load New Firmware on the G700 Media Gateway for other G700 Media Gateways in the stack.

End _______________________


Previous page Next page