javax.telephony.callcenter.events
Interface AgentTermWorkNotReadyEv

All Superinterfaces:

AgentTermEv, CallCentEv, Ev, TermEv

public interface AgentTermWorkNotReadyEv

extends AgentTermEv

The AgentTermWorkNotReadyEv interface indicates that an Agent has moved into the Agent.WORK_NOT_READY state. This interface extends the AgentTermEv interface and is reported via the AgentTerminalObserver interface for the Terminal associated with the Agent.

This interface defines no additional methods.

Avaya is providing its backward-compatible Observer model implementation in this release; in the specification this interface is deprecated as of JTAPI 1.4, replaced by AgentTerminalEvent

See Also:

Terminal, TerminalObserver, Agent, AgentTerminalObserver, AgentTermEv

Field Summary

static int

ID Event id

Fields inherited from interface javax.telephony.callcenter.events.CallCentEv

CAUSE_NO_AVAILABLE_AGENTS

Fields inherited from interface javax.telephony.events.Ev

CAUSE_CALL_CANCELLED, CAUSE_DEST_NOT_OBTAINABLE, CAUSE_INCOMPATIBLE_DESTINATION, CAUSE_LOCKOUT, CAUSE_NETWORK_CONGESTION, CAUSE_NETWORK_NOT_OBTAINABLE, CAUSE_NEW_CALL, CAUSE_NORMAL, CAUSE_RESOURCES_NOT_AVAILABLE, CAUSE_SNAPSHOT, CAUSE_UNKNOWN, META_CALL_ADDITIONAL_PARTY, META_CALL_ENDING, META_CALL_MERGING, META_CALL_PROGRESS, META_CALL_REMOVING_PARTY, META_CALL_STARTING, META_CALL_TRANSFERRING, META_SNAPSHOT, META_UNKNOWN

Methods inherited from interface javax.telephony.callcenter.events.AgentTermEv

getACDAddress, getAgent, getAgentAddress, getAgentID, getState

Methods inherited from interface javax.telephony.callcenter.events.CallCentEv

getCallCenterCause

Methods inherited from interface javax.telephony.events.Ev

getCause, getID, getMetaCode, getObserved, isNewMetaEvent

Methods inherited from interface javax.telephony.events.TermEv

getTerminal

Field Detail

ID

public static final int ID

Event id

See Also:

Constant Field Values