Contents

Introduction  System description  Features  Installation  Administration  Maintenance  Troubleshooting  Tech Tours  Application development  Reference  Printing the Help sections  Glossary       3270 interface       Access Security Gateway       action       action list       adjunct products       Adjunct/Switch Application Interface       advanced speech recognition       affiliate       alarm log       alerter       announcement       application       application administration       application installation       application script       application simulation       application verification       Avaya IVR Designer       background testing       backing up an application       barge-in       bridging       call data handler process       call flow       caller       card       card parameters       channel       collocated       collocated adjunct       comcode       Converse Data Return (conv_data)       copying an application       custom grammar       custom speech       custom vocabulary       Customer Care Center       Customer Information Control System       data interface process       default owner       dial ahead       dial through       disabled state       display errdata       display terminal       download       echo cancellation       editor system       engine       enhanced basic speech       equipment       equipment group       equipment state       event message       event/action table       external actions       external functions       FAX Actions       feature       feature_tst script package       full backup       Gatekeeper       grammar       Hardware Resource Allocator       High Level Language Applications Programming Interface       idle channel       in-call fax       independent software vendor       indexed table       initialization and administration system       Intuity Response Application Programming Interface       library states       listfile       maintenance process       masked event       Natural Language Speech Recognition (NLSR)       Open Speech Server       panic dialout       partial backup       phrase filtering       phrase number       phrase tag       port       prompt       prompt and collect       proxy server       Proxy Text-to-Speech       recognition type       recognizer       reports administration       script       Script Builder       service       shared database table       shared speech       shared speech pools       source system       speech energy       speech envelope       speech file       speech filesystem       speech modeling       speech phrase       speech recognition       speech recognition engine       speech space       standard speech       standard vocabulary       Sun VTS       switch interface administration       system administrator       system message       system monitor       system parameters       talkfile       telephony board       telephony server       Text-to-Speech       token       trace       transaction       Transaction Asembler Script       Transaction State Machine process       Two B-Channel Transfer       Validation Test Suite       virtual channel       voice channel       voice processing co-marketer       voice response output process       voice response unit       voice system administration       WholeWord speech recognition       whole-word technology       word       word spotting  Basic telecommunications terms  Acronyms and abbreviations  Index