| Platform--Enhancement/Renewal |
Platform--Cost Reductions |
4th memory board for G3r
|
Speech synthesizer renewal (TN725B, TN433, TN457)
|
Administration change notification--LDAP enabled DEFINITY
|
UDS1 circuit packs with integrated echo cancellation (TN464GP, TN2464BP)
|
Memory growth (si, csi)
|
TN771DP rearchitecture
|
List configuration enhancements for TN2401 (shows TN2400 connector)
|
Cost reduced global MCC power supply
|
Firmware download
|
IP asynchronous links
|
| Call Center--Advocate |
Green to Standard |
Dynamic queue positioning with separate service objective field
|
Station used as virtual extensions
|
Percentage allocation enhancements
|
Networking--ISDN QSIG |
Separate least occupied agent customer option
|
Path replacement with path retention
|
Service level supervisor dynamic threshold adjustment
|
Voice messaging--path reroute for diverted calls
|
| Call Center--ASAI/CTI |
Connection release for QSIG call completion
|
ASAI performance measurements
|
Networking--IP Solutions |
UUI on transferred calls
|
Hairpinning, shuffling
|
|
Interoperability protocol improvements
|
| Call Center--Other |
Increased IP endpoint capacities (1000/5000)
|
BSR available agent adjust by
|
Quality of service (QOS)
|
Duplicate agent login ID administration
|
Support of Avaya R300 Remote Office Communicator
|
Holiday vectoring
|
Native support of 46xx IP telephones
|
PASTE update
|
Support of SoftPhones R2 with integrated audio subsystem
|
Remote logout of agent
|
TN2302AP IP Media Processor circuit pack
|
VDN observing on agent answer
|
Support of CentreVu IP Agent R2
|
| Enterprise Management Tools |
Networking--Other |
DEFINITY Network Administration (R3.0)
|
ATM WAN spare processors
|
DEFINITY System Administration (R1.5)--languages
|
Pass ASAI UUI on best service routing (BSR) interflow post transfer
|
DEFINITY Translation Administration (R1.0)
|
Mobility |
Enterprise Directory Gateway
|
Cluster ID administration
|
BCS/Guestworks
|
Increased radio controller capacity
|
VIP/DID--reserve DID number for VIP guest
|
X-station mobility large displays
|
| Security |
X-station DEFINITY global cellular solutions
|
Feature activation flexibility
|
Telephony--Global |
| Installability |
Administrable time-out on call timer
|
Customer telephone activation (CTA)
|
"Don't Answer" for coverage from PSA disassociated stations
|
| Design for Simplicity |
Telephony--Japan |
DIA--minimum vintage tool support
|
IRR duplication enhancement for G3si
|
MST memory growth for G3si
|
|
