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CTI (Computer Telephony Integration) Link Feature

Description

Power Dial

Power Dial is an application feature where software on the computer initiates a voice call on a specified telephone to an inside or outside number. It is generally used by people who must make a large volume of calls to individuals whose telephone numbers are stored in a customer or client database. For example, telemarketers and fundraisers often use Power Dial.

Topics
  Description
 
  Platform Requirements
Screen Pop
Collected Digits
Power Dial
Basic Call Control
Programming a CTI Link
  At a Glance
  Considerations & Constraints
 
  Private Network Operation
  System Programming
  Mode Differences
Telephone Differences
Feature Interactions