Group Calling Feature

Calling Group Options

Message-Waiting Receiver

The message-waiting receiver is the extension designated to receive message-waiting indications for the calling group. This includes message-waiting indications sent from an operator, from a display telephone using Leave Message, or from a fax machine. Any type of telephone with a message LED can be assigned as a message-waiting receiver.

A remote extension cannot provide message-waiting services for a local calling group.

The extension designated as the message-waiting receiver does not have to be a member of the calling group. Each calling group can have only one extension assigned as its message-waiting receiver; the same extension can be assigned as the message-waiting receiver for more than one calling group.

Message-waiting indications cannot be sent to the extension number assigned to the group unless this option is programmed. The message-waiting receiver cannot distinguish between messages left for the calling group and personal messages.

Topics
	Description
	Incoming Calls Call Handling
	At a Glance
	Calling Group Options
	Queue Control Calling Group Supervisor Position Hunt Type Calling Group Priority & Support Calling Groups Delay Announcements Message - Waiting Receiver Calls-in-Queue Alarm Threshold Overflow Threshold Overflow Threshold Time Prompt-Based Overflow Overflow Receiver Calling Group Overflow Receiver QCC Queue Overflow Receiver Calling Group Type Using Alarm Thresholds to Monitor the Effectiveness of Delay Announcements
	Considerations & Constraints
	Priority Queueing Considerations
	Mode Differences
	Telephone Differences
	Direct Line Consoles Direct Station Selector Queued Call Consoles Other Multiline Telephones Single-Line Telephones
	Feature Interactions