Group Calling Feature

Telephone Differences

Other Multiline Telephones

Calling group members log into the group by pressing the programmed Available button, or by pressing the Feature button or # and dialing 44. To log out, press the programmed Available button, or press the Feature button or # and dial *44. A confirmation tone is heard.

To see the number of calls waiting in queue, using a 4400-Series or MLX display telephone, press the programmed Inspect button (4400-Series telephones) or the fixed Inspct button (MLX telephones), followed by the programmed Calls-in-Queue Alarm button.

Topics
	Description
	Incoming Calls Call Handling
	At a Glance
	Calling Group Options
	Queue Control Calling Group Supervisor Position Hunt Type Calling Group Priority & Support Calling Groups Delay Announcements Message - Waiting Receiver Calls-in-Queue Alarm Threshold Overflow Threshold Overflow Threshold Time Prompt-Based Overflow Overflow Receiver Calling Group Overflow Receiver QCC Queue Overflow Receiver Calling Group Type Using Alarm Thresholds to Monitor the Effectiveness of Delay Announcements
	Considerations & Constraints
	Priority Queueing Considerations
	Mode Differences
	Telephone Differences
	Direct Line Consoles Direct Station Selector Queued Call Consoles Other Multiline Telephones Single-Line Telephones
	Feature Interactions