Group Calling Feature

Telephone Differences

Single-Line Telephones

To log into and out of the calling group, lift the handset (which must be connected to an SA or ICOM button) and dial #44 to log in or #*44 to log out. A confirmation tone is heard.

Topics
	Description
	Incoming Calls Call Handling
	At a Glance
	Calling Group Options
	Queue Control Calling Group Supervisor Position Hunt Type Calling Group Priority & Support Calling Groups Delay Announcements Message - Waiting Receiver Calls-in-Queue Alarm Threshold Overflow Threshold Overflow Threshold Time Prompt-Based Overflow Overflow Receiver Calling Group Overflow Receiver QCC Queue Overflow Receiver Calling Group Type Using Alarm Thresholds to Monitor the Effectiveness of Delay Announcements
	Considerations & Constraints
	Priority Queueing Considerations
	Mode Differences
	Telephone Differences
	Direct Line Consoles Direct Station Selector Queued Call Consoles Other Multiline Telephones Single-Line Telephones
	Feature Interactions