Software installation at a glance

New software is installed whenever updates are required. Because Avaya media servers are always shipped with a working version of software, all "new" software installations done in the field are actually software upgrades. The normal procedure is to:

To install new software on an Avaya media server:

  1. Make sure that the server is configured for this site. See Configuration at a glance for details.

  2. Identify the standby server.

  3. Have software ready to install:

  4. Log in to the standby server.

  5. On the main menu under Server Configuration and Upgrades, click the Install New Software Release link. Complete all screens beginning with Choose Software.

  6. If a software installation is already in progress, you will be prompted to take over that session. See Resume installation for details.

  7. You may briefly leave the Install New Software wizard to install new license or authentication files, depending on the license source. When done, click the installation wizard window to resume software installation.

  8. When the installation is complete, verify that the new software is running.

  9. Both servers need to be upgraded in turn. When finished with one server, interchange the servers to run the Install New Software wizard on the duplicate server.

  10. Repeat steps 2 through 7 on the duplicate server.

  11. It is possible that the new software changed some of the configuration fields or screens. After a software installation: