 |
Specific Switch
Integration Parameter Administration
|
This topic provides the following information
about customizing the switch integration parameters for an INTUITY AUDIX
system integrated with a DEFINITY switch that is using a LAN link:
Use these procedures only under the direction of your remote support
center. Failure to correctly set these parameters will cause the
switch integration to fail to operate. |
Overview
Specific parameter administration for the INTUITY AUDIX system consists
of:
- Country-Selection. Establishes the location
of operation and the analog parameters under which the system will
operate. This option allows the INTUITY AUDIX system to be set by
using preset parameters either matched to DEFINITY or closely matched
to the actual operating conditions.
|
Note: Only the remote
support center can set the country switch selection.
|
- Parameter tuning. Allows individual
parameters to be changed from the default settings to a custom selection
to match the operating requirements of a specific installation.
For systems with DEFINITY switches administered
with the country code, the only administration necessary is country
selection, which establishes preselected parameters. If, however, the
DEFINITY tone plan has been customized, the corresponding changes can
be administered on the INTUITY AUDIX system through the pages for parameter
tuning.
Verify the Country and Switch
Setting
Use this procedure to verify the country and
switch for the system's switch integration. The selections in this page
determine the defaults set in the system. If the system does not offer
an exact match, contact your remote support center and ask the center
to select the country that matches the installation conditions as closely
as possible.
| Note: Only the remote support center can set these options. |
- Start at the Administration
main menu and select:
Basic System Administration
Switch Selection
The Switch Selection
page is displayed.
- Verify that the country and switch
parameters match your location. If they do not, contact your remote
support center.
- Click Return to Main to return to the
Administration main menu.
- Determine your next step:
- If you know the information
that needs to be modified and the correct settings, select the specific
part of this section that applies and follow the instructions. After
changing the parameters, stop and start the voice system to have
the changes take effect.
- If you need to test the
tones, continue with the next section, Determine
Call Progress Tones. After testing and changing the parameters,
stop and start the voice system to have the changes take effect.
Determine Call Progress Tones
Use the Tones Administration page to evaluate
call progress tones on various switches in cases where the system defaults
must be tuned. This page enables you to:
- Use a set of commands that makes the switch generate a tone.
- Capture a tone.
- Analyze the tone to determine its frequency and cadence.
After you capture the tone, you can tune the
tone parameters set in the INTUITY AUDIX system to match the actual
switch parameters in the Dial Tone, Busy Tone, Ring Tone, and Reorder
Tone pages.
The Dial Tone, Busy Tone, Ring Tone and Reorder Tone pages are identical
except for the title in the page. The tone is specified in terms of
Frequency 1 and/or 2, and the timing on and off cycles. If the tone
is to be treated as a disconnect under certain situations, the field
Disconnect Situation can be used. See the Tones
Administration page for field descriptions.
- Start at the Administration
main menu and select:
Switch Administration
Tones Administration
The Tones Administration
page is displayed.
- Click Capture Setting.
- Enter the Channel and Phone number.
- Return to the Tones Administration page, and click a Tone to capture
it.
An example is Dial Tone. See the Switch Tones:
Dial Tone page. Also, see the Dial Tone Capture
Sequence for the Busy Tone Capture Sequence.
|
Note: The Dial Tone, Busy Tone and Ring Tone have default
Opcode commands that you can edit if necessary.
The Reorder, First, Second and Third Add Tones do not have
default Opcode commands.
|
- Click Capture.
- The system displays this message: Do you want to edit this page?
Default commands will be used to capture the tone do you want to edit
it Yes / No?
- If you want to edit this page, click Yes. Click the drop-list
and select the Opcodes commands. See the Opcode
Commands and the examples following it for sequences to use.
- Edit the page, then click Capture and Analysis.
- If you choose No to edit this page, the system performs a capture
and displays the results on the Tones Administration page.
- Click Return to Main to return
to the Administration main menu.
- Stop and start the voice system to accept the changes.
The system recognizes the following Opcode commands.
See the table below for Opcode Commands.
|
Command
|
Description
|
|
OFFHK��CH_No.
|
Seizes the specified line.
|
|
ONHK��CH_No.
|
Emulates an on-hook condition on the specified
line (Idle).
|
|
DIAL��CH_No.��digit_string
|
Dials out DTMF digits through the specified
line.
|
|
FLASH��CH_No.��duration
|
Performs hook flash on the channel for the
specified number of msec.
|
| LEARN and Channel number |
Captures the PCM data of the voice and performs an analysis of
the Tone and displays the result. |
|
WAIT��CH_No.��Duration
|
Introduces a number of seconds of delay in
execution of the next command. This command can be introduced
anywhere in the command sequence.
|
Dial Tone Capture Sequence
The command sequence in the table for a Busy
Tone Capture Sequence captures a dial tone. Adjust the channel numbers
and the parameters to match the switch on which you are working.
Table: Busy Tone Capture Sequence
|
OPCODE
|
CH No.
|
Parameter
|
Command Result
|
|
OFFHK
|
10
|
|
Makes line 10 busy.
|
|
LEARN
|
10
|
|
Performs the tone capture and analysis.
|
|
ONHK
|
10
|
|
Releases line 10.
|
Ringback Tone Capture Sequence
The command sequence in the table for a Busy
Tone Capture Sequence captures a ringback tone. Adjust the channel
numbers and the parameters to match the switch on which you are working.
Table: Busy Tone Capture Sequence
|
OPCODE
|
CH No.
|
Parameter
|
Command Result
|
|
OFFHK
|
01
|
|
Makes line 01 busy.
|
| WAIT |
01 |
4 |
Inserts a delay to accommodate silence or the connect time. |
|
DIAL
|
01
|
1234
|
Dials the extension.
|
| LEARN |
0 |
|
Captures the tone, and analyzes frequency and cadence. |
|
ONHK
|
01
|
|
Releases line 01.
|
Busy Tone Capture Sequence
The command sequence in the table for a Busy
Tone Capture Sequence captures a busy tone. Adjust the channel numbers
and the parameters to match the switch on which you are working.
Table: Busy Tone Capture Sequence
|
OPCODE
|
CH No.
|
Parameter
|
Command Result
|
|
OFFHK
|
01
|
|
Makes line 01 busy.
|
|
DIAL
|
01
|
1234
|
Dials the extension 1234.
|
|
OFFHK
|
02
|
|
Causes the switch to inject a busy tone on
line 02.
|
|
DIAL
|
02
|
1234
|
Dials extension 1234.
|
| LEARN |
0 |
|
Captures the tone, and analyzes frequency and cadence. |
|
ONHK
|
01
|
|
Releases line 01.
|
| ONHK |
02 |
|
Releases line 02. |
Setting the Interface Parameters
Use this procedure to change the values for the
analog interface parameters needed by the Tip/Ring drivers and the switch.
- Start at the Administration
main menu and select:
Switch Administration
Interface Parameters
The Interface
Parameters page is displayed with four columns of data. The Default
column shows defaults for the currently active country and switch.
The Current column shows the current settings. If you are administering
this page for the first time, the Default settings and the Current
settings are identical. If the page has been previously administered,
these settings can differ.
- If this page has been previously
administered, the values for any of the current setting that you change
will be lost. It is highly recommended that you make a printout of
the current settings in case they are needed again in the future.
Determine if you want a printout at this time.
- Enter values in the fields in the Current
| Note: To change a restricted value, change the system's
country assignment to OTHER on the Switch Selection page. This
setting removes the restrictions but prohibits the craft login
from changing parameters in any pages in the telephony interface. |
- Click Save.
The system displays the following message:
Your changes have been saved. You need
to stop and start the Voice System to make these changes active.
- Click Return to Main to return to the main menu.
- Stop and start the voice messaging system.
Setting Additional Call Progress
Tones
In some cases, your circumstances might require
that you assign more than one set of parameters for a certain call progress
tone. For example, if your switch and the switch at your public telephone
network office use different dial tone parameters, you might need to
set both in your INTUITY system.
Use this procedure to set the frequencies and
cadence that the INTUITY AUDIX system recognizes for additional call
progress tones. As many as three additional tones can be specified as
either busy tone, dial tone, reorder tone, or ring tone. Similiar to
the basic tones, each additional tone is made up of one or two frequencies
and consists of a series of on and off timing cycles (cadence). Unlike
the basic tones, you cannot enable any additional tone you set to be
recognized as a disconnect signal.
To set the frequencies and cadence the system
recognizes for additional call progress tones:
- Start at the Administration main menu and select:
Switch Administration
Tones Administration
The Tones Administration
page is displayed.
- Select one of the following menu
items corresponding to the additional tone you want to set:
- First Add Tone
- Second Add Tone
- Third Add Tone
The page for the tone you selected is displayed. If the parameters
have been previously administered, the system displays the current values
instead. If the parameters have not been previously administered, the
value in the Report as field is unused.
- Enter the values in the
Frequency
fields. See the Switch
Tones page—First Add Tone Field Descriptions.
- Click Capture.
The Capture Setting page is displayed.
- From the drop-down list, select the Opcodes, and Channels.
- Enter the appropriate tone name in the
Parameter: field,
corresponding to the additional basic tone you are defining. For example,
if you are defining an additional dial tone, enter dial.
- Click Capture and Analysis.
- Click Save.
The system displays the following message:
Your changes been saved. You need to stop and start the
Voice System to make these changes active.
-
Stop and start the voice messaging system. See Performing
Messaging Software Administration for instructions.
Setting Transfer Parameters
Use this procedure to set the transfer parameters
for the integration. Currently, the INTUITY AUDIX system supports only
blind transfers. (For information about initial administration and test
for voice messaging and the multilingual feature, see Initial
Administration.) On that page, the transfer type must be specified
as enhanced for DCIU switch integrations, in which case the Transfer
Parameters page described here does not apply. For all other switch
integrations, the transfer type is specified as basic on the AUDIX screen,
and the Transfer Parameters page must be administered.
| Note: The INTUITY AUDIX system supports only basic (blind)
transfers. Intelligent transfers are not currently supported. |
To set the transfer parameters for the integration:
- Start at Administration main menu and select:
Switch Administration
Transfer Parameters
The Transfer Parameters
page is displayed. If the page has been previously administered,
the system displays the current values.
- Enter the dial sequence necessary
to initiate blind transfers in the
To Initiate Transfer: field.
- Enter the dial sequence necessary to complete
blind transfers in the
To Complete Transfer: field.
- Enter the dial sequence necessary to the sequence
needed by the switch to reconnect a caller after a no tones timeout
in the
No Tones Timeout: field.
- Click Save.
The system displays the following message:
Do you wish to continue with this change
(Y/N)?
- Enter y.
- Click Return to Main to return to the Administration main
menu.
Country Default Settings
This topic contains a list of values used as
default settings for various countries for the switch tones and analog
parameters. These are the values that the INTUITY AUDIX system uses
when you select and set a country on the Switch Selection page. For
more information, see Country Default Settings.
Top of page
|
