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Home   >   MAS Administration   >   Assigning actions

Assigning actions

When you create a caller application or application node, by default it is assigned a Menu action type. If required, you can assign a different action type. For example, you can assign an action that transfers the caller to an operator or assign an action that terminates the call.

You assign actions in the General tab.

To display the General tab

  1. In the console tree, click the caller application or application node.
  2. Click Action > Properties.
  3. The system displays the General tab.

  4. Select from among the following actions: