VMSC - MAS - PBX Integration Dialog Box

This topic describes how to use the PBX Integration dialog box to configure private branch exchange (PBX) integration for an MAS. This determines how the selected PBX type passes call information to the MAS.

The call information includes calling party identification (if known), called party identification, and a call type code. With PBX integration, callers who are forwarded to the MAS can leave a message for the called party or can transfer to another extension.


Notes: You must select the PBX type before you can configure PBX integration. See VMSC - MAS - PBX Type Dialog Box. For an overview on configuring properties at MAS level plus important notes, see VMSC - Message Application Server Configuration For more information on configuring your PBX, see the PBX configuration notes. Configuration notes are available from the Avaya Support Website at http://www.avaya.com/support. For more information on PBX integration, see the Avaya Modular Messaging Release 3 Concepts and Planning Guide.

To configure PBX Integration properties:

In the Voice Mail System Configuration window, click Message Application Servers.

You may need to expand the tree to see the all the MASs in the voice mail domain.

Click the MAS you want to integrate.

You may need to expand the tree to see the available PBXs

Double-click PBX Integration. The system displays the PBX Integration dialog box for that MAS.

Note: If you have SIP-based IP integration, you will only see one tab called IP SIP. If not, you will see all the other tabs listed below instead: General, Serial General, Serial NEC/Ericsson/DMID, Inband, Remote, QSIG/SE, Avaya C-LAN and IP H323.

You can configure properties in the following tabs:

General Use this tab to select the type of PBX integration for an MAS. Depending on the telephony interface, some PBX integration types may not be available.

Note: The integration type selected in this tab determines which of the other tab modes are activated.

See VMSC - MAS - PBX Integration - General Tab.

Serial General Use this tab to configure serial PBX integration for an MAS. With serial integration, the MAS receives incoming call information by means of a serial link. Configure serial PBX integration, if your PBX supports digital multiplexed interface - 4 (DMI-4) integration or serial RS-232 integration.

See VMSC - MAS - PBX Integration - Serial General Tab.

Serial NEC/Ericsson/DMID Use this tab to configure serial integration for NEC, Ericsson, and DMID protocols.

See VMSC - MAS - PBX Integration - Serial NEC/Ericsson/DMID Tab.

Inband Use this tab to configure Inband PBX integration for an MAS. With inband integration, the MAS receives incoming call information in the form of dual tone multi-frequency (DTMF) digits.

See VMSC - MAS - PBX Integration - Inband Tab.

Remote Use this tab to configure remote PBX integration for an MAS. With remote integration, the MAS receives its incoming call information through another MAS that has a serial integration.

See VMSC - MAS - PBX Integration - Remote Tab.

QSIG/SE Use this tab to configure an MWI port group for QSIG or Set Emulation PBX integration.

See VMSC - MAS - PBX Integration - QSIG/SE Tab.

Avaya C-LAN Use this tab to configure C-LAN integration. C-LAN integration is available with Avaya DEFINITY�, IP600, MultiVantage, and Communication Manager switches only.

See VMSC - MAS - PBX Integration - Avaya C-LAN Tab.

IP H323 Use this tab to configure H.323-based IP integration. H.323-based IP integration is available with Avaya DEFINITY�, IP600, MultiVantage, and Communication Manager switches only.

See VMSC - MAS - PBX Integration - IP H.323 Tab.

IP SIP Use this tab to configure SIP-based IP integration.

See VMSC - MAS - PBX Integration - IP SIP Tab.