All circuit cards in an MAS can be replaced on site. You can also
add port boards to an MAS if needed to support additional traffic.
The system must be powered down for you to replace or add a circuit
card.
Note: This procedure can also be used to reseat a
card (for example, to determine if a board is faulty or was
simply loose).
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Replacing or adding circuit cards
To replace or add a circuit card in an MAS:
- Verify that the replacement equipment is on site and appears
to be in usable condition, with no obvious shipping damage.
- Verify that the replacement circuit card is of the same type
as the card you are replacing.
Caution!
If you are adding or replacing a Dialogic port board,
verify that the new card is of the same type as any port
boards already installed in the MAS. You cannot
mix board types (such as analog boards with DSE or T1/E1)
in the same MAS.
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- Remove the old circuit card.
- Set jumpers and switches (Dialogic port
boards only).
- Install the new circuit card.
- Verify new card operation.
Remove the old circuit card
To remove a faulty circuit card:
- Shut down the system and unplug the AC
power cords.
- Remove the front bezel and top cover.
- Remove the circuit card hold-down bracket.
- Locate the circuit card you want to reseat or replace. See figure
Messaging Application Server (back view).
- Up to 5 port boards might be present, depending on the type
of motherboard and port boards used. These include:
- Digital Set Emulation (DSE) switch integration card
- Analog port board (4-port and 12-port versions support
tip/ring or fax capability)
- T1 or E1 boards (support high-line capacities for QSIG
switch integration)
Note: Not all MASs have port boards installed.
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- Nonintegrated video and LAN model only:
- Video card (closest to the power supply)
- Network interface card (NIC)
- Remove any exterior cables connected to the circuit card you
want to replace. These include:
- Any port board line cables
- Nonintegrated video and LAN model only:
- Video card monitor cable
- NIC LAN cable
Note: Label the cables so that you can easily reconnect
them. See Chapter 2 of the Installation
guide (pdf) for cabling diagrams if needed.
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- Remove any interior cables connected to the circuit card you
want to replace, such as the Computer Telephony (CT) bus cable
used for connecting multiple port boards. See figure Messaging
Application Server (internal view).
- Unscrew the retaining screw that attaches the circuit card to
the chassis. Set it aside.
- Lift the circuit card out.
Note: To remove the video card, you must release
the safety catch at the rear of the board before you can
lift it out.
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Set jumpers and switches on Dialogic port
boards
For Dialogic port boards, you must set jumpers and switches on
the port board circuit pack for board position, bus termination,
and other features:
- Remove the new port board from its packaging.
- Set the jumpers and switches as required for this type of board:
Note: If you are replacing an existing card, verify
any settings on the new card by comparing it with the old
card.
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- Install the new card as follows:
- If you are replacing an existing card, install the
replacement card in the same slot from which you removed the
old card.
- If you are adding a new card, install the card in
the next available PCI slot. Port boards should be added in
the PCI slots starting from the outer edge of the chassis
towards the center of the MAS.
Install the new circuit card
To install a new circuit card:
- Slide the card edge connector into the slot connector and the
card slot retainer bracket into the slot guide. Apply pressure
to the top of the card only, until the edge connector is firmly
seated. See figure Replacing or adding a
circuit card.
Note: To install a video card, hold open the safety
catch until the card is seated, and then release it to
lock the board in place.
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- Replace and tighten the retaining screw to hold the circuit
card in place.
- For an MAS that has multiple port boards installed, connect
the port boards using the Computer Telephony (CT) bus cable. The
CT bus cable varies depending on the type of motherboard in the
MAS. See figure Replacing or adding a circuit
card.
To attach the bus cable:
- Position the CT bus cable so that the colored stripe on
the ribbon cable faces towards the ports at the back of the
chassis.
- Attach the end connector on the bus cable to the CT bus
edge connector at the top of the card in the slot closest
to the side of the chassis.
- Connect the next bus connector to the next port board, and
so on.
- When finished, if the cable has extra connectors or loose
ribbon cable, tuck the cable down so that it does not snag
when you replace the cover.
- Reattach any other interior cables if needed.
- Reattach any exterior cables. See Chapter 2 of the Installation
guide (pdf) for cabling diagrams if needed.
Note: For a rack-mount configuration, you
might have to slide the machine back into the cabinet to
get enough slack to plug in the exterior cables.
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- Replace the circuit card hold-down
bracket.
- Replace the top cover and front bezel.
- Restore power to the system.
Verify new circuit card operation
To verify that the new circuit card is working:
- If you replaced one of the following cards, perform the verification
checks as noted:
- Dialogic port boards:
- After the system boots, configure and test the new board
as described in Chapter 4 of the Installation
guide (pdf).
Note: If you reseat or replace a Dialogic
board, you might need to reconfigure all Dialogic
boards in the system. Verify the settings for all
the port boards in the Dialogic Configuration Manager
after you install, reseat, or replace a Dialogic board.
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- NIC LAN card: After restoring power to the system:
- Ping the address of the new card through the network.
- Verify that the new card is present and answering.
- Video card: After the system boots:
- Bring up a GUI application, such as the Web interface
to this product.
- Verify that the application displays correctly.
- Verify that the circuit pack alarms are resolved. See Alarms
for more information.
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