Contents

Introduction  System description  Features  Installation  Administration       Web Administration and command-line equivalence       Common administration tasks            Accessing the system            Administering users            Administering the system                 Administering channels                      Assigning channels to equipment groups                      Assigning phone numbers to channels                      Assigning services to channels                 Administering databases                 Administering messages                 Administering the voice system                 Administering fax                 Administering speech recognition                 Administering switch interfaces            Administering VoiceXML            Administering ASAI            Creating and restoring backups            Monitoring system operations            Tracing a service            Rebooting the system            Viewing licensed features            Administering additional software       Web Administration screens       Command-line administration       Special administration  Maintenance  Troubleshooting  Tech Tours  Application development  Reference  Printing the Help sections  Glossary  Basic telecommunications terms  Acronyms and abbreviations  Index