Contents

Introduction  System description  Features  Installation  Administration  Maintenance  Troubleshooting  Tech Tours  Application development       Voice application basics       Planning voice response applications       Designing voice response applications       Developing voice applications            Using TAS script instructions            Using the Intuity Response Application Programming Interface            Using a Data Interface Process                 Introduction to the Data Interface Process                 Writing the DIP                      Step 1: Define data to be passed between the DIP and the TSM script                      Step 2: Initialize the DIP to the system                      Step 3: Send and receive messages                      Step 4: Implement the application-specific processing                      Step 5: Define and add logger errors                      Step 6: Add error reporting                      Step 7: Add trace messages                      Step 8: Compile and execute the DIP                 Troubleshooting                 Sample DIP            C-library functions            Working with Script Builder Applications       Testing a voice response application  Reference  Printing the Help sections  Glossary  Basic telecommunications terms  Acronyms and abbreviations  Index