This appendix provides an overview of the applications that you can connect to the system or that were available in the past. For complete information about the use of any application discussed here, refer to the documentation for that product.

The system supports the following applications for enhanced call-handling and system management capabilities:

• PassageWay Direct Connection Solution (see PassageWay Direct Connection Solution).
• Stand-alone voice messaging applications (see Voice Messaging Systems).
• Stand-alone call accounting applications (see Call Accounting System and Call Accounting Terminal).
• Stand-alone call management applications (see MERLIN MAGIX Reporter).
• Stand-alone system management application: WinSPM (see WinSPM).
• Integrated applications:
• Octel 100 Messaging
• Automated Attendant
• Voice/Fax Mail
• Intuity (see Intuity)
• AUDIX Voice Messaging
• CAS
• Fax Messaging
• Internet Messaging
• Message Manager
• Inter Exchange Server
• High-speed Internet access (see MERLIN Integrated Network Access).
• Intuity CONVERSANT (see Intuity CONVERSANT).
• Videoconferencing (see Videoconferencing).
• Data communications device--ISDN Terminal Adapter

Topics
	Description
	Organization of Descriptions
	System Support for Applications
	Supported Printers
	PassageWay Direct Connection Solution
	PassageWay - Considerations and Constraints PassageWay - Feature Interactions
	Voice Messaging Systems
	Voice Messaging Interface (VMI) Port Capabilities Transfer Redirect Far-End Disconnect Ports In/Out of Service MERLIN Messaging System MERLIN Messaging System - Automated Attendant MERLIN Messaging System - Voice Mail Octel 100 Messaging Octel 100 Messaging - Automated Attendant   Octel 100 Messaging - Voice Mail Octel 100 Messaging - Fax Mail MERLIN MAGIX Enhanced Customer Care Solution How the Enhanced Customer Care Solution Works MERLIN Integrated Network Access
	Call Accounting System
	Call Accounting System - Considerations and Constraints Call Accounting System - Feature Interactions Call Accounting Terminal Call Accounting Terminal - Considerations and Constraints Call Accounting Terminal - System Programming Call Accounting Terminal - Feature Interactions
	MERLIN MAGIX Reporter
	MERLIN MAGIX Reporter - Mode Differences MERLIN MAGIX Reporter - Considerations and Constraints MERLIN MAGIX Reporter - Feature Interactions
	WinSPM
	WinSPM - Considerations and Constraints
	Intuity
	Intuity CONVERSANT
	Intuity CONVERSANT - Considerations and Constraints TransTalk 9000 Digital Wireless System Business Cordless 905 Telephone
	Videoconferencing
	Group Videoconferencing Desktop Videoconferencing Desktop Videoconferencing - Mode Differences Desktop Videoconferencing - Considerations and Constraints Desktop Videoconferencing - Feature Interactions

ISDN Terminal Adapter