When a group call to a VMI extension is not answered within 30 seconds, the call either is sent to another available VMI extension in the Calling Group or is queued back to wait for an available extension in the Calling Group.
For an integrated VMI extension, the control unit sends messages to inform the VMS that the extension is out of service. Both the VMS and the Calling Group software mark the unavailable port as out of service. If all VMI extensions go out of service, the system generates a hardware error report.
Every 10 minutes, the system tests an out-of-service VMI extension. If the extension responds to the test, the VMS and the Calling Group software mark it as in service . For an integrated VMI extension, the control unit informs the VMS by sending extension-in-service messages.
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ISDN Terminal Adapter |