Your voice messaging system permits callers to leave verbal messages
for system users or gain access to the backup position in an emergency
as well as create and distribute voice messages among system users.
The voice messaging system, through proper programming, can help you reduce
the risk of unauthorized persons gaining access to the network. However,
telephone numbers and authorization codes can be compromised when overheard
in a public location or are lost either through theft of a wallet or purse
containing access information or through carelessness (writing codes on
a piece of paper and improperly discarding them). Additionally, hackers
may use a computer to dial an access code and then publish the information
to other hackers. Substantial charges can accumulate quickly. It is your
responsibility to take appropriate steps to implement the features properly,
evaluate and program the various restriction levels, protect and carefully
distribute access codes.
Under applicable tariffs, you are responsible for payment of toll charges.
Avaya Communication cannot be responsible for such charges and will not
make any allowance or give any credit resulting from unauthorized access.
To reduce the risk of unauthorized access through your voice messaging
system, please observe the following procedures:
- Employees who have voice mailboxes should be required to use passwords
to protect their mailboxes.
- The administrator should remove any unneeded voice mailboxes from
the system immediately.
- Intuity AUDIX has the ability to limit transfers to subscribers only.
You are strongly urged to limit transfers in this manner.
- Monitor SMDR reports or Call Accounting System reports for outgoing calls that might be originated by voice messaging ports.
