Contents
Introduction
System description
Features
Installation
Administration
Maintenance
Troubleshooting
Tech Tours
Application development
Voice application basics
Planning voice response applications
Designing voice response applications
Developing voice applications
Using TAS script instructions
Using the Intuity Response Application Programming Interface
Introduction to the IRAPI
Application control
IRAPI run-time services
Application framework
Run-time services
Channel management
Event and interrupt management
Call profile
Voice Operations
Telephony support
Speech recognition
Text-to-Speech
Platform management
Application Management
Performance and system tuning for IRAPI applications
Sample IRAPI script with speech recognition
Using a Data Interface Process
C-library functions
Working with Script Builder Applications
Testing a voice response application
Reference
Printing the Help sections
Glossary
Basic telecommunications terms
Acronyms and abbreviations
Index