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Home > MSS Administration > Administration checklists > Ongoing administration and maintenance checklist

Ongoing administration and maintenance checklist

The system administrator should complete the following tasks on a regular basis in order to keep the Message Storage Server (MSS) operating properly.

Task Purpose Comments
Check the reboot schedule and, if required, reboot the system. Rebooting the system at least once every 90 days refreshes the operating system resources and keeps applications running reliably. For instruction about how to check the reboot schedule and reboot the system, see:
Check the Linux system clock. The system clock was probably set during the installation of your system, but you should check it monthly and whenever a daylight savings time change occurs. This also compensates for the 3 second/month time loss. See Checking and setting the system clock for more information about how to set the system clock.
Add, delete, or edit local subscribers, as necessary. This maintains subscriber profiles to reflect current needs and staffing. For instructions about how to manage local subscribers, see:

For more advanced subscriber management, use the Mailbox Manager application. See the Mailbox Manager documentation that accompanies the application for more information.

Administer remote subscribers. Running a remote update can use one of your networking ports for quite some time. If you want to administer a remote subscriber immediately but do not want to run a remote update, you might want to administer that subscriber manually. See Administering remote subscribers manually for more information.
Reassign local subscriber default password. This reassigns a subscriber's default password if the subscriber forgets it.

For more information, see:

Unlock a subscriber's mailbox. The system monitors the number of unsuccessful consecutive login attempts to a specific mailbox across multiple calls to the system. If this number exceeds the number defined on the System-Parameters Features screen, the system locks out that subscriber's login ID, thus preventing further system access. The subscriber cannot access the system until you unlock the subscriber's login.

For more information, see:

Run traffic reports. This displays traffic information to help you troubleshoot and find ways to improve system efficiency.
Administer and check the Activity log. This allows you to investigate subscriber activity to resolve reported problems. See the Activity log for instructions about how to administer and check the Activity log.
Check the Alarm log. This displays active or resolved MSS alarms so you can check that alarms are cleared after service procedures are performed and troubleshoot intermittent problems that resolve themselves and then recur. See the Alarm log for instructions about how to check the Alarm log.
Check the Administration log. This allows you to display and investigate administrative entries that you can solve. See the Administration history log for instructions about how to check the log.
Run audits. This synchronizes the system software and the disk after you have made administrative changes. Also, run audits to allow the system to readjust itself after an alarm.
Verify that the unattended backup successfully occurred. The unattended backup contains all of the information necessary to bring the system back to an operational state after a service-affecting event. However, the unattended backup alone might not completely restore the system to its previous state, it might only restore the system to an operational state. Unattended backups occur every morning at 3:05 a.m. See Verifying that an unattended backup successfully occurred for more information.
Perform an attended backup. In addition to the unattended backup, it is recommended that you perform an attended backup at all of the following times:
  • After making major system changes
  • After entering new subscribers
  • When experiencing system problems to avoid losing information entered since the last unattended backup
  • When a partial unattended backup occurs to avoid losing the data types that were not backed up

For more information see:

Restore data, if necessary. If a system problem or failure occurs, backups are used to return the system to an operational state. The information stored on DVD-RAM backup media is used to restore the system to an operational state. See Performing a restore for instructions about how to restore data.
Alternate the backup media. To ensure that acceptable backup data is available when needed, do not use only one backup medium for the automatic unattended backups. It is recommended that you alternate between at least two media. Additional media can be used to implement a longer cycle. For example, you could alternate among seven backup media, each labeled with a day of the week. See Managing the backup media for more information.

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