When an extension has calls covered, all of its eligible calls are covered unless the sender uses one of the following coverage options:
To turn coverage off or on, the sender must have a programmed Coverage Off button.
To use Coverage Inside Off/On, the sender must use the programming code or select it from the display of a display telephone (using ListFeature) in extension programming. It cannot be programmed on a button.
A user at an extension can override Night Service control of Coverage VMS Off buttons by pressing the Coverage VMS Off button at the extension. At the next transition into or out of Night Service, however, the Coverage VMS Off button follows Night Service status (inactive during Night Service operation, active during normal business-hours operation). Consider the following example where a Coverage VMS Off button has been manually pressed when Night Service with Coverage Control goes on (see Night Service for more information):
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Non-local UDP calls (Hybrid/PBX mode only) are treated as outside calls by the system and by Selective Coverage features: Coverage Off, Coverage Inside, and Coverage VMS off. |